{"id":706319,"date":"2019-09-16T07:19:27","date_gmt":"2019-09-16T07:19:27","guid":{"rendered":"https:\/\/ghana-mma.com\/2019\/09\/16\/spectranet-4g-lte-enhances-customer-service-footprint-opens-new-experience-centres\/"},"modified":"2019-09-16T07:19:27","modified_gmt":"2019-09-16T07:19:27","slug":"spectranet-4g-lte-enhances-customer-service-footprint-opens-new-experience-centres","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2019\/09\/16\/spectranet-4g-lte-enhances-customer-service-footprint-opens-new-experience-centres\/","title":{"rendered":"Spectranet 4G LTE Enhances Customer Service Footprint, Opens New Experience Centres"},"content":{"rendered":"<p><\/p>\n<div id=\"\">\n<p class=\"s8\"><span class=\"s7\"><span class=\"bumpedFont15\">L<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">eading internet service provider <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> 4G LTE has ope<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">ned two new experience centres in Lagos as part of its strategy to set up an arm\u2019s <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">reachservice<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> infrastructure for its valued customers-<\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-707004\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2019\/09\/B75EDA76-6CB5-43A0-BE59-43A52E342BE1-600x400.jpeg\" alt=\"\" width=\"600\" height=\"400\"  \/><\/p>\n<p>\u00a0<\/p>\n<p class=\"s8\"><span class=\"s7\"><span class=\"bumpedFont15\">The new <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span> <span class=\"s7\"><span class=\"bumpedFont15\">Experience Centres are situated <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">strategically within the neighbourhood of <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Opebi<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> on the mainland and <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Awolowo<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> road, <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Ikoyi<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> on the island.<\/span><\/span><\/p>\n<p class=\"s8\"><span class=\"s7\"><span class=\"bumpedFont15\">T<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">he new <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span> <span class=\"s7\"><span class=\"bumpedFont15\">E<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">xperience Centres ensure a pleasant and engaged experience for the customers including <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">aselfie<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> corner. Ergonomically designed for efficient interactions between the <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> staff and subscribers, the design elements of the Experience<\/span><\/span> <span class=\"s7\"><span class=\"bumpedFont15\">Centres<\/span><\/span> <span class=\"s7\"><span class=\"bumpedFont15\">provide an uplifting experience to the customers.<\/span><\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-707006\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2019\/09\/0758F45A-6BFF-4C3C-924A-EC042A2212B5-600x400.jpeg\" alt=\"\" width=\"600\" height=\"400\"  \/><\/p>\n<p class=\"s8\"><span class=\"s7\"><span class=\"bumpedFont15\">Touching on opening more centres <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">against the backdrop of the prominence of <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">digital <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">medium based customer <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">engagement, Chief Executive Officer<\/span><\/span> <span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> 4G LTE<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> Ajay <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Awasthi<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">said\u201cwe<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> sell high speed int<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">ernet modems and routers and it i<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">s critical to have a face-to-face interaction with the customers in case the devices develop any issue. <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">The centres are design<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">ed to help <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> 4G LTE <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">boost <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">customer confidence in the Brand <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> by ensuring proximity <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">and<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">service<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">excellence<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">.\u201d<\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-707005\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2019\/09\/245785E6-822E-44B1-A79F-E060876D0667-600x400.jpeg\" alt=\"\" width=\"600\" height=\"400\"  \/><\/p>\n<p class=\"s8\"><span class=\"s7\"><span class=\"bumpedFont15\">\u201cW<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">e <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">surely <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">can\u2019t downplay the contribution of new <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">age digital <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">media to<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> speedily address customer pain points. However,<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> it is also important for <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">service <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">brands to <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">have a robust <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">omni<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">-channel service infrastructure. This ensures effective service delivery to various segments of customers \u2013 some of them are not comfortable with digital channels. At <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span> <span class=\"s7\"><span class=\"bumpedFont15\">we are integrating engagements across <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">all <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">these conversation points <\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">to offer a 360 degree service access.<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\">\u201d<\/span><\/span><\/p>\n<p class=\"s8\"><span class=\"s9\"><span class=\"bumpedFont15\">Commenting on the brand\u2019s quality of service during the opening, subscriber <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Chike<\/span><\/span> <span class=\"s9\"><span class=\"bumpedFont15\">Ameobi<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> stated, \u201c<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> is no doubt the fastest internet service provider in Nigeria. They don\u2019t <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">just stop at offering the best speed in terms of connectivity and value you can get for money; they are also efficient in attending to queries and resolving them swiftly.\u201d<\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-707007\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2019\/09\/79A837B2-8631-46C2-AED3-E428CD1DDEBE-600x493.jpeg\" alt=\"\" width=\"600\" height=\"493\"  \/><\/p>\n<p class=\"s8\"><span class=\"s9\"><span class=\"bumpedFont15\">Considering <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Spectranet\u2019s<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> support for business growth, another subscriber, <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">MichealAdesoye<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> said: \u201c<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> is a premium brand that gives considerate attention to service delivery. I must admit that I don\u2019t regret settling for <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> to position my creative business. Knowing that <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> is reliable gives me the sort of confidence required to deliver and set eyes on growth.\u201d<\/span><\/span><\/p>\n<p class=\"s8\"><span class=\"s9\"><span class=\"bumpedFont15\">John <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Falana<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">, responding to the announcement on <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Facebook<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">said \u201cI use <\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s9\"><span class=\"bumpedFont15\"> and it is good.\u201d<\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-707008\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2019\/09\/DC1F8F16-4F56-4CBE-9C56-5803588BE42E-600x490.jpeg\" alt=\"\" width=\"600\" height=\"490\"  \/><\/p>\n<p class=\"s8\"><span class=\"s7\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s7\"><span class=\"bumpedFont15\"> Limited was the first Internet Service Provider (ISP) to launch 4G LTE internet service in Nigeria. The brand is known for providing affordable, faster and more reliable internet broadband to Nigerian homes and offices. Its internet service is currently available across Lagos, Abuja, Ibadan and Port Harcourt. Its state of the art network ensures high-speed internet connectivity for the customers.<\/span><\/span><\/p>\n<p class=\"s11\"><span class=\"s10\"><span class=\"bumpedFont15\">Spectranet<\/span><\/span><span class=\"s10\"><span class=\"bumpedFont15\"> 4G LTE is a recipient of multiple awards for Best Internet Service and 4G LTE Provider in <\/span><\/span><span class=\"s10\"><span class=\"bumpedFont15\">Nigeria in 2016, 2017 and 2018. <\/span><\/span><\/p>\n<p>              &#13;\n                    <\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Leading internet service provider Spectranet 4G LTE has opened two new experience centres in Lagos as part of its strategy to set up an arm\u2019s reachservice infrastructure for its valued customers- \u00a0 The new Spectranet Experience Centres are situated strategically within the neighbourhood of Opebi on the mainland and Awolowo road, Ikoyi on the island. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":706320,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46],"tags":[],"class_list":["post-706319","post","type-post","status-publish","format-standard","has-post-thumbnail","category-nigeria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Spectranet 4G LTE Enhances Customer Service Footprint, Opens New Experience Centres - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2019\/09\/16\/spectranet-4g-lte-enhances-customer-service-footprint-opens-new-experience-centres\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Spectranet 4G LTE Enhances Customer Service Footprint, Opens New Experience Centres - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"Leading internet service provider Spectranet 4G LTE has opened two new experience centres in Lagos as part of its strategy to set up an arm\u2019s reachservice infrastructure for its valued customers- \u00a0 The new Spectranet Experience Centres are situated strategically within the neighbourhood of Opebi on the mainland and Awolowo road, Ikoyi on the island. 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