{"id":657787,"date":"2019-07-16T20:21:35","date_gmt":"2019-07-16T20:21:35","guid":{"rendered":"
\n\t\t\n

S<\/strong>The Power Distribution Services (PDS) Ghana has\ninformed its cherished customers and the general public that the company does\nnot take delight in disconnecting customers who owe electricity bills. Ing.\nDelali Oklu, Genera"},"modified":"2019-07-16T20:21:35","modified_gmt":"2019-07-16T20:21:35","slug":"we-dont-take-delight-in-disconnecting-customers-pds","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2019\/07\/16\/we-dont-take-delight-in-disconnecting-customers-pds\/","title":{"rendered":"We Don\u2019t Take Delight In Disconnecting Customers – PDS"},"content":{"rendered":"

<\/p>\n

\n

S<\/strong>The Power Distribution Services (PDS) Ghana has
\ninformed its cherished customers and the general public that the company does
\nnot take delight in disconnecting customers who owe electricity bills. Ing.
\nDelali Oklu, General Manager for PDS in the Volta Region, made this statement
\nwhen addressing customers at the PDS maiden \u201cCustomer Complaints Day\u201d held at
\nHotel Makavo in Aflao on 11th<\/sup> July, 2019.<\/p>\n

According
\nto Mr. Oklu, the \u201cCustomer Complaints Day\u201d was organized because \u201cas a customer
\noriented company, we want to take our services closer to the people, address
\nunresolved issues and communicate improvements in the quality of supply plus
\nthe gains made in rendering better services to customers. As a company, we are
\nhere to serve so it is imperative that we hold these engagements frequently to
\nknow the teething concerns of customers and the public,\u201d he added.<\/p>\n

Addressing customers at the \u201cCustomer Complaints Day\u201d,
\n\u00a0Ing. Oklu said, \u201cAs a company, we don\u2019t
\ntake delight in disconnecting our customers but we do so to prevent the debts
\nof customers from piling up which will be difficult for some customers to pay.\u201d<\/p>\n

He added that PDS as a company does not disconnect
\ncustomers on current bill but arrears owed the company by the customer during
\nthe previous month.<\/p>\n

Ing. Oklu urged customers to pay their bills
\npromptly to enable PDS serve them better. He urged the general public to pay
\ntheir bills within 14 days after receiving their bills as directed by the Public
\nUtilities Regulatory Commission (PURC). He advised the public to use
\nelectricity judiciously to help reduce their monthly consumption. <\/p>\n

He urged the general public to eschew the habit of
\nillegal connection as it is a criminal offense and punishable by law. He also
\nurged the public to desist from entering into PDS networks unlawfully and
\ncontact the nearest PDS office for prompt resolution of outages.<\/p>\n

He assured the general public that the company would
\ninvest heavily in metering technology to curb the growing concerns of meters in
\nthe country. <\/p>\n

Ing. Jones Makumator, the Regional Engineer for PDS
\nin the Volta Region, advised the general public to use raincoats instead of
\numbrella during rainstorms. <\/p>\n

Mr. Makumator urged the general public to be mindful
\nof PDS cables when lifting canopies during social events like weddings and
\nfunerals to prevent electrocution as a result of the canopy touching the
\ncables.<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

SThe Power Distribution Services (PDS) Ghana has informed its cherished customers and the general public that the company does not take delight in disconnecting customers who owe electricity bills. Ing. Delali Oklu, General Manager for PDS in the Volta Region, made this statement when addressing customers at the PDS maiden \u201cCustomer Complaints Day\u201d held at […]<\/p>\n","protected":false},"author":1,"featured_media":654688,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-657787","post","type-post","status-publish","format-standard","has-post-thumbnail","category-politics"],"yoast_head":"\nWe Don\u2019t Take Delight In Disconnecting Customers - PDS - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2019\/07\/16\/we-dont-take-delight-in-disconnecting-customers-pds\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"We Don\u2019t Take Delight In Disconnecting Customers - PDS - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"SThe Power Distribution Services (PDS) Ghana has informed its cherished customers and the general public that the company does not take delight in disconnecting customers who owe electricity bills. 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