SSNIT premises<\/span><\/span><\/p>\n<\/div>\n The Social Security and National Insurance Trust (SSNIT) says it is to roll out a product next year that covers the over-13million workers in the informal sector.<\/p>\n
\u201cWe have constituted a team that has been working on a product that is customised and suited to that market segment, to be rolled out by end 2020,\u201d Dr. John Ofori Tenkorang, Director-General, said at a media conference held at Aburi last Saturday<\/p>\n
The Trust currently has an over-1.5million active contributor base\u2014who are mostly in the formal sector, and a pensioner population of over 200,000.<\/p>\n
This, according to Dr. Ofori Tenkorang, means that the majority of informal sector workers are not guaranteed lifetime regular income-replacement by way of pensions.<\/p>\n
\u201cWe will extend social protection for the working-class Ghanaians who are not currently covered by our Scheme.\u201d<\/p>\n
He said SSNIT has implemented decisive strategies to improve customer service, brand and reputation management \u2013 which culminated in the Trust being ranked first in the Public Sector category for Customer Service in the 2018 Ghana Customer Service Index Report, released by the Institute of Customer Service Professionals.<\/p>\n
Further, he said there is a periodic engagement with staff, which takes place during unannounced visits to various branches and departments by himself and his deputies.<\/p>\n
He added that management also introduced the Pensioners Priority Desk in 2017 to ensure pensioners who walk into the company\u2019s offices do not queue before being attended to.<\/p>\n
\u201cMembers of the scheme can now check their statements online and transact business with the Trust through our portal. Through this same portal, employers can now submit their Contributions Reports for validation and make payments at the nearest bank without having to visit any SSNIT Office,\u201d he said<\/p>\n
\u201cIn the next two years, we will complete the restructuring of our customer service delivery to reduce unnecessary stakeholder exposure to staff, with clearly marked out roles to be performed by frontline staff who are properly trained to interact with customers,\u201d he said.<\/p>\n
He said another driver of service delivery is technology, which saves time and money.<\/p>\n
\u201cDefinitely, by the close of the year a number of key initiatives will take off. These include NIA Integration and Payments through MoMo, SSNIT App, GRA and RGD integration.\u201d<\/p>\n
Strengthening public education<\/b><\/p>\n
According to Dr. Ofori Tenkorang, the Trust will embark on an aggressive and sustained public education campaign. A holistic approach encompassing controlled messaging, media relations; face-to-face interactions and presentations will be rolled out to create a social security-informed society.<\/p>\n
\u201cWe are developing messages to be played on the Intercity STC buses with over 500,000 commuters annually.<\/p>\n
\u201cWe may not be able to change the current pensions being received by pensioners; but certainly, if we are able to build a critical mass of informed workers who contribute diligently to the Scheme, the story about pensions will significantly change in the future. The same Scheme that pays someone a minimum pension of GH\u00a2300 pays another GH\u00a255,000,\u201d he said.<\/p>\n
Deputy Director General, Kofi Osafo-Maafo, disclosed that SSNIT has adopted a new five-year strategic direction.<\/p>\n
Under it, the Trust:<\/p>\n
Plans to rebalance its investment portfolio by increasing investments in fixed income, among others. rImprove non-performing loan book through restructuring of underlying investee companies and decrease equity exposure: exit\/restructure non-performing investments. It also plans to improve performance of investee companies through better corporate governance and roll-out of corporate targets. Complete and monetise all ongoing real estate projects, including those in JV companies, and enhance performance of commercial property portfolios.<\/p>\n<\/div>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Business News of Thursday, 18 April 2019 Source: thebftonline.com 2019-04-18 SSNIT premises The Social Security and National Insurance Trust (SSNIT) says it is to roll out a product next year that covers the over-13million workers in the informal sector. \u201cWe have constituted a team that has been working on a product that is customised and […]<\/p>\n","protected":false},"author":1,"featured_media":608685,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-608684","post","type-post","status-publish","format-standard","has-post-thumbnail","category-local-news"],"yoast_head":"\n
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![\"SSNIT](\"https:\/\/cdn.ghanamma.com\/2019\/04\/89186554.295.jpg\" "\\"SSNIT")
SSNIT premises<\/span><\/span><\/p>\n<\/div>\n