{"id":608225,"date":"2019-04-17T17:30:59","date_gmt":"2019-04-17T17:30:59","guid":{"rendered":"<br><div>\n<p class=\"floatLeft\">Business News of Wednesday, 17 April 2019<\/p>\n<p class=\"floatRight\"><strong>Source: <\/strong>MTN Ghana<\/p>\n2019-04-17\n\n<div class=\"article-left\">\n<p class=\"article-image\"><img src=\"https:\/\/cdn.ghana-mma.com\/2019\/04\/70847191."},"modified":"2019-04-17T17:30:59","modified_gmt":"2019-04-17T17:30:59","slug":"mtn-mobile-money-menu-enhanced-to-improve-customer-experience","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/","title":{"rendered":"MTN Mobile Money menu enhanced to improve customer experience"},"content":{"rendered":"<p><\/p>\n<div>\n<p class=\"floatLeft\">Business News of Wednesday, 17 April 2019<\/p>\n<p class=\"floatRight\"><strong>Source: <\/strong>MTN Ghana<\/p>\n<p>2019-04-17<\/p>\n<div class=\"article-left\">\n<p class=\"article-image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.ghanamma.com\/2019\/04\/70847191.295.jpg\" alt=\"MTNN\" title=\"MTNN\" width=\"295\" height=\"172\" \/><span class=\"image_caption\"><span>MTN Ghana has revised the menu on the MTN MoMo platform<\/span><\/span><\/p>\n<\/div>\n<p style=\"clear:right\"> MTN Ghana has revised the menu on the MTN MoMo platform which is accessed via *170# to improve user experience.<\/p>\n<p>The new menu which took effect on Sunday 7th April has categorized the various services offered on the MoMo platform under six main blocks namely: Money Transfer, MoMoPay &amp;Pay Bill, Airtime&amp; Bundle, Allow Cash Out, Financial Services and My Wallet. These major blocks have various sub blocks that allows the customer to undertake different financial transactions with ease. For example, the MTN MoMoPay and Pay Bill option give the customer an opportunity to make all forms of payment to merchants and other service providers that receive payments on the MoMo platform. Also, all other financial transactions with service providers such as Banks, Insurance Companies and Investments and Trade have been categorized under Financial Services.<\/p>\n<p>Commenting on the new menu, the General Manager for MTN Mobile Financial Services, Mr. Eli Hini said, \u201cSince the introduction of MoMo service, our quest has been to drive financial inclusion by introducing a lot more services unto the platform to make the lives of our customers a whole lot brighter. To make the experience of the customer even better, we created the new menu to offer customers a better look and feel, as well as make it easy for them to navigate and search for menu items\u201d.<\/p>\n<p>\u201cWe believe that this new menu will provide the convenience that we want customers to experience when undertaking all their financial transactions\u201d he added.<\/p>\n<p>MTN Mobile Money was launched in 2009 to enable customers undertake transactions such as Money Transfer and Airtime Purchase. Close to 10 years after the launch, MTN Mobile Money has several services on its platform most of which have been designed in collaboration with other service providers like the banks, insurance companies, state  institutions and many more.  There are currently over 13 million registered subscribers on the MTN Mobile Money platform with 112,000 active agents. MTN Mobile Money is ISO Certified.<\/p>\n<p>MTN Ghana wishes to alert customers to be mindful of scams and to keep their pin codes secret. Customers who require further details or clarity should contact MTN on the hotline 100, the corporate number 0244300000 or through MTN\u2019s official social media handles Twitter: @MTN Ghana or @AskMTNGhana Facebook: MTN Ghana; WhatsApp: 0554300000, 0555300000 Viber: 0556300000 live chat from mtn.com.gh Email: customercare.GH@mtn.com ?<\/p>\n<\/div>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a style=\"display:none\" rel=\"follow\" href=\"http:\/\/megatheme.ir\/\" title=\"\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633\">\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Business News of Wednesday, 17 April 2019 Source: MTN Ghana 2019-04-17 MTN Ghana has revised the menu on the MTN MoMo platform MTN Ghana has revised the menu on the MTN MoMo platform which is accessed via *170# to improve user experience. The new menu which took effect on Sunday 7th April has categorized the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":608226,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-608225","post","type-post","status-publish","format-standard","has-post-thumbnail","category-local-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MTN Mobile Money menu enhanced to improve customer experience - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"MTN Mobile Money menu enhanced to improve customer experience - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"Business News of Wednesday, 17 April 2019 Source: MTN Ghana 2019-04-17 MTN Ghana has revised the menu on the MTN MoMo platform MTN Ghana has revised the menu on the MTN MoMo platform which is accessed via *170# to improve user experience. The new menu which took effect on Sunday 7th April has categorized the [&hellip;]\" \/>\n<meta name=\"twitter:creator\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:site\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ghana News\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/\"},\"author\":{\"name\":\"Ghana News\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/#\\\/schema\\\/person\\\/53d06a757a4242f113d200e3c290c036\"},\"headline\":\"MTN Mobile Money menu enhanced to improve customer experience\",\"datePublished\":\"2019-04-17T17:30:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/\"},\"wordCount\":417,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"\",\"articleSection\":[\"Local News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/\",\"name\":\"MTN Mobile Money menu enhanced to improve customer experience - Ghanamma.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2019-04-17T17:30:59+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/#\\\/schema\\\/person\\\/53d06a757a4242f113d200e3c290c036\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/04\\\/17\\\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\\\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/#website\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/\",\"name\":\"Ghanamma.com\",\"description\":\"News In Ghana - Latest Ghana News Headlines\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2019\\\/#\\\/schema\\\/person\\\/53d06a757a4242f113d200e3c290c036\",\"name\":\"Ghana News\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g\",\"caption\":\"Ghana News\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"MTN Mobile Money menu enhanced to improve customer experience - Ghanamma.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/","twitter_card":"summary_large_image","twitter_title":"MTN Mobile Money menu enhanced to improve customer experience - Ghanamma.com","twitter_description":"Business News of Wednesday, 17 April 2019 Source: MTN Ghana 2019-04-17 MTN Ghana has revised the menu on the MTN MoMo platform MTN Ghana has revised the menu on the MTN MoMo platform which is accessed via *170# to improve user experience. The new menu which took effect on Sunday 7th April has categorized the [&hellip;]","twitter_creator":"@ghanamma","twitter_site":"@ghanamma","twitter_misc":{"Written by":"Ghana News","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/#article","isPartOf":{"@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/"},"author":{"name":"Ghana News","@id":"https:\/\/www.ghanamma.com\/2019\/#\/schema\/person\/53d06a757a4242f113d200e3c290c036"},"headline":"MTN Mobile Money menu enhanced to improve customer experience","datePublished":"2019-04-17T17:30:59+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/"},"wordCount":417,"commentCount":0,"image":{"@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/#primaryimage"},"thumbnailUrl":"","articleSection":["Local News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/","url":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/","name":"MTN Mobile Money menu enhanced to improve customer experience - Ghanamma.com","isPartOf":{"@id":"https:\/\/www.ghanamma.com\/2019\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/#primaryimage"},"thumbnailUrl":"","datePublished":"2019-04-17T17:30:59+00:00","author":{"@id":"https:\/\/www.ghanamma.com\/2019\/#\/schema\/person\/53d06a757a4242f113d200e3c290c036"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ghanamma.com\/2019\/04\/17\/mtn-mobile-money-menu-enhanced-to-improve-customer-experience\/#primaryimage","url":"","contentUrl":""},{"@type":"WebSite","@id":"https:\/\/www.ghanamma.com\/2019\/#website","url":"https:\/\/www.ghanamma.com\/2019\/","name":"Ghanamma.com","description":"News In Ghana - Latest Ghana News Headlines","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ghanamma.com\/2019\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.ghanamma.com\/2019\/#\/schema\/person\/53d06a757a4242f113d200e3c290c036","name":"Ghana News","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/22cb97c2b08df229330efb2b8c2645feaae8d3ca3ee434035fbb668b5b82f570?s=96&d=mm&r=g","caption":"Ghana News"}}]}},"_links":{"self":[{"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/posts\/608225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/comments?post=608225"}],"version-history":[{"count":0,"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/posts\/608225\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/media?parent=608225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/categories?post=608225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2019\/wp-json\/wp\/v2\/tags?post=608225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}