{"id":606295,"date":"2019-04-09T07:48:57","date_gmt":"2019-04-09T07:48:57","guid":{"rendered":"<br><div>\n<p class=\"floatLeft\">Business News of Tuesday,  9 April 2019<\/p>\n<p class=\"floatRight\"><strong>Source: <\/strong>ghananewsagency.org<\/p>\n2019-04-09\n\n<div class=\"article-left\">\n<p class=\"article-image\"><img src=\"https:\/\/cdn.ghana-mma.com\/2019\/03\/7"},"modified":"2019-04-09T07:48:57","modified_gmt":"2019-04-09T07:48:57","slug":"mtn-ghana-plans-to-up-customer-experience-with-160m-this-year","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2019\/04\/09\/mtn-ghana-plans-to-up-customer-experience-with-160m-this-year\/","title":{"rendered":"MTN Ghana plans to up customer experience with $160m this year"},"content":{"rendered":"<p><\/p>\n<div>\n<p class=\"floatLeft\">Business News of Tuesday,  9 April 2019<\/p>\n<p class=\"floatRight\"><strong>Source: <\/strong>ghananewsagency.org<\/p>\n<p>2019-04-09<\/p>\n<div class=\"article-left\">\n<p class=\"article-image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cdn.ghanamma.com\/2019\/03\/79859709.295.jpg\" alt=\"Selorm Adadevoh.\" title=\"Selorm Adadevoh.\" width=\"295\" height=\"154\" \/><span class=\"image_caption\"><span>MTN Chief Executive Officer,  Selorm Adadevoh<\/span><\/span><\/p>\n<\/div>\n<p style=\"clear:right\">MTN Ghana, the multi-award winning telecoms giant, is to spend $160 million dollars in improving network technology and Information Technology Systems this year to drive its efforts at giving the customer an optimal experience in business and social services.<\/p>\n<p>Mr Selorm Adadevoh, the Chief Executive Officer, at an Editors\u2019 Engagement   in Accra, on Monday,  said in making 2019, the \u2018Year of the Customer\u2019  the Company would extend its technology leadership through LTE  Advanced  (Long-term Evolution)  and 4G+. <\/p>\n<p>It would, consequently, implement more than 900  4G LTE sites ; 277  3G sites and 450  2G sites.<\/p>\n<p>A key highlight of the \u2018Customer centric\u2019 era  is the soon to be launched MTN TurboNet router, a plug and play internet router, which comes with high powered external antenna and data SIM, which enables it to deliver fast internet in the company\u2019s 4G locations.<\/p>\n<p>TurboNet provides instant high speed internet for up to 32 users at the same time.<\/p>\n<p>The CEO emphasised the importance of achieving technology excellence, saying it was the driving force for achieving the right efficiencies across the spectrum to serve the customer\u2019s needs.<\/p>\n<p>As part of the company\u2019s smartphone drive, Mr Adadevoh said, the KaiOs  Smart feature phone would be launched  in this quarter; while various MTN apps,  focused on self-care,  music and  messaging,  would  also be launched to enable  customers  to enjoy  easy access to services .<\/p>\n<p>The catchphrase for celebrating the customer, is  \u201cWe Dey 4 you\u201d.  Everywhere you  go\u201d.<\/p>\n<p>Data, Digital, Mobile Financial Services and Voice products , he said, are expected to remain the drivers of the company, which now has more than 20 million customers, and made a profit of  more than GHC1 billion last year.<\/p>\n<\/div>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a style=\"display:none\" rel=\"follow\" href=\"http:\/\/megatheme.ir\/\" title=\"\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633\">\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Business News of Tuesday, 9 April 2019 Source: ghananewsagency.org 2019-04-09 MTN Chief Executive Officer, Selorm Adadevoh MTN Ghana, the multi-award winning telecoms giant, is to spend $160 million dollars in improving network technology and Information Technology Systems this year to drive its efforts at giving the customer an optimal experience in business and social services. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":599821,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-606295","post","type-post","status-publish","format-standard","has-post-thumbnail","category-local-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MTN Ghana plans to up customer experience with $160m this year - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2019\/04\/09\/mtn-ghana-plans-to-up-customer-experience-with-160m-this-year\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"MTN Ghana plans to up customer experience with $160m this year - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"Business News of Tuesday, 9 April 2019 Source: ghananewsagency.org 2019-04-09 MTN Chief Executive Officer, Selorm Adadevoh MTN Ghana, the multi-award winning telecoms giant, is to spend $160 million dollars in improving network technology and Information Technology Systems this year to drive its efforts at giving the customer an optimal experience in business and social services. 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