The decision sparked a backlash on social media, with many threatening to cancel their policies with the insurer.
Momentum did an about-turn on Tuesday, announcing that it would pay out the full R2.4m. The insurer said it would amend its policies to pay out death benefits in the case of a violent crime, irrespective of the medical history of the insured person. The new solution will apply to all existing and future Momentum clients.
Now the grieving widow says all she wants now is justice.
Ganas, who received her husband’s postmortem results only in June – more than a year after his death – said she was in the dark about the status of the police investigation.
“It’s been months now [without] even one call from the police. After all of this I am totally overwhelmed. I think I would be a 110% better if this investigation was sorted out. We need justice and we need closure,” she said.
Francois Beukman, chairman of the parliamentary portfolio committee on police, called on the police “to ensure that investigating officers provide adequate feedback to families of those who died as a result of criminality”.
Beukman noted that Ganas had “raised serious concern with regard to the lack of feedback … and the lack of progress with the investigation”.