Guest explains why he put up a ‘do not stay here’ banner outside a Cape hotel

In a letter to the hotel in July, Ahmed reiterated that he had brought to the attention of the hotel the alleged theft of his items during his stay in October 2016.

“After lengthy discussions by way of e-mail, the Taj hotel Cape Town seems to have shown no further concern by simply advising that should I return to Cape Town [I should] lay a case with the police.”

He and his wife returned to the Taj in 2018 to sort out the issue. He said there was an arrangement that he would be contacted by e-mail if there were developments around the missing items.

“I wish to state that to date… I await these e-mails,” Ahmed said.

Ahmed said that during a more recent stay at the hotel, on June 23, the key did not work and the couple was locked out of their room.

“…we received no apologies from yourself or any members of your staff as a result of this gross inconvenience.”

Ahmed said at a meeting on June 25, he and his wife were accused of conspiring with another guest to bring down the name of the hotel. He claimed that this was done in an “incredibly” aggressive manner without allowing him or his wife to explain.

He said on June 26 he got a letter instructing him and his wife to immediately leave.

Taj Hotel spokesperson Cindy Boshoff said: “We have sought legal recourse for an appropriate resolution of the matter and hence we will not be able to comment further at this time.”

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