The turnaround time and application process‚ which includes queuing for hours in some labour department offices‚ are what most recently unemployed South Africans complain about.
The fund paid out R2.7bn in benefits for the first quarter of this year.
Kumbi said most of the claims came from the construction and hospitality sectors.
She also revealed that there were 1.8-million employers and 8-million workers on the fund’s database‚ which demonstrated that companies were still not registering their staff.
She called on workers to report their bosses — even anonymously — to allow the labour department to take action against errant employers.