Protocols:
National Lottery Regulatory Commission (NLRC), Lagos State Lottery Board, Consumer Protection Commission (CPC), EXCO Colleagues, Staff Members, Valued Customers, Gentlemen of the Press.
Last Week was Customer Service Week
- Appreciation to our esteemed customers for their loyalty and patronage
- “Excellence in Customer Service”, which is the theme of this year’s Customer Service is going the extra mile to ensure that customers are happy and satisfied with the Bank’s products or services. This is what we are committed to.
Fidelity Bank H1 2018 Results
- Acknowledge contributions from our customers.
It Pays to Bank with Fidelity Bank
- Savings Scheme (GAIM 3 and other before it)
- Fidelity Loyalty Scheme
- In all we are deepening financial inclusion, encouraging the savings culture and empowering our customers
Banking with Ease
- Online Banking
- Instant Banking *770#
- Flaskey
- 40% of our customers have signed on to our mobile/internet platforms.
- At the moment 80% of our transactions are done on digital channels.
Support for Small Business
- Fidelity is an SME Bank
- Set up a full-fledged SME division
Conclusion
- I am delighted to formally announce the commencement of Get Alert in Millions Savings Promo (GAIM Season 3).
- The ED, Shared Services and Products and her team will share the details of the promo with you.
- Once more I thank you all for honouring our invitation and I expect that you will use your various platforms to broadcast the message.
Thank you.