By Morkporkpor Anku, GNA
Accra, Sept. 26, GNA – Management of Zenith
Bank Ghana Limited has obtained an ISO 27001 and Payment Card Industry Data
Security Standards (PCI DSS) certifications to cover the Bank’s Information
Technology Department, Cards Services Department and the Data Centre.
The ISO 27001 is a comprehensive security
management standard that specifies a set of best practices and controls, while
the PCI DSS compliance is adherence to the set of policies and procedures
developed to protect credit, debit and cash cards transactions and prevent
misuse of cardholders’ personal information.
Mr Henry Oroh, the Chief Executive Officer of
Zenith Bank, speaking at the Awards ceremony in Accra, said attaining the ISO
27001 and the PCI DSS certifications was not an easy task, indicating that, it
has been a long journey.
He commended the commitment and dedication of
the Board, Management and Staff of the Bank, saying it was as a result of their
hard work that the Bank had achieved the international recognition.
He said the Bank’s commitment to investing in
the best technology has produced for the Bank a robust digital Banking
infrastructure, complemented by the best cards products on the market, covering
debit, pre-paid and credit cards from Visa and MasterCard.
The CEO said as a leader in the era, where
cyber activities and cyber-crime were on the increase, there was the need to
attain internationally recognised security standards certification.
He said the Bank had always had the objective
of protecting their customer’s confidential data and information, as well as
the integrity and availability of the Bank’s information assets by 100 per cent
and to improve the security awareness culture across the Bank by 100 per cent.
Mr Oroh said the certification would amongst
others things, improve the Bank’s information security posture and in turn
minimise their exposure to risk by implementing necessary controls in their
procedures, processes and systems.
It will also enhance the Bank’s brand perception
and lend credence to the Bank’s aspiration to be the preferred financial
institution in the country, protect the privacy of customers’ information by
safeguarding its confidentiality, integrity and availability.
He said it was also to reassure their
customers that the Bank had put in place practices to control and migrate risks
and enrich customer experience with the Bank’s products and services.
“While this is a significant milestone for the
Bank, and a proof of the Banks commitment to comply with internationally
recognised security standards, it is the beginning of a long journey to enhance
the Bank’s information security status and capability,” he added.
He assured customers of the Bank’s full
commitment to sustaining the highest standards of security for all its
products, services and platform in compliance with regulatory requirements of
the Bank of Ghana and in the best interest of their valued stakeholders.
Mrs Adedoyin Odunfa, the Chief Executive
Officer, Digital Jewels Limited, an Information Value-Chain Consulting and
Capacity Building Firm said IT was the game changer and was particularly
relevant to players in the financial services sector.
She said IT could position an organisation to
win in the digital space and on the other hand, if disregarded it could lead to
raising cost and competitive disadvantage.
She called on management of Zenith Bank to
increasingly maintain vigilance ahead of the bad guys in the cyber-crime space,
indicating that, the certification would be accessed on an annual bases to
ensure that they were improving and they could not afford to relent.