Bawumia urges Vodafone to give customers unmatched experience

By
Eunice Hilda Ampomah, GNA

Accra, July 21, GNA – Dr Mahamudu Bawumia,
Vice President has urged Vodafone to give its customers unmatched experiences
in the telecommunication industry.

He noted that the telecommunication industry
contributed to development of the educational and health sectors and also
created databank for financial and national inclusion, adding that Vodafone was
not an exception.

“We will also do everything in our power to
make spectrum available to Ghanaians”, he said.

Dr Bawumia said this at the 10th anniversary
launch and dinner of Vodafone Ghana in Accra when he was giving his keynote
speech.

Speaking about mobile money interoperability,
he said Ghana’s interoperability was more advanced than that of Kenya and taking
leadership on the continent.

“By next year, we should have an electronic
device or app that would allow us to file and pay taxes electronically. By this
we won’t use cash so that we don’t have missing cash somewhere because we need
to promote transparency”, he said.

Dr Bawumia said Vodafone and other telecom
companies thrived on a predictive regulatory environment that made them
collaborate to promote development in the country.

Ms Yolanda Cuba, Chief Executive Officer of
Vodafone Ghana addressing the attendees noted that the Company had exhibited
creativity over the past 10 years and that an effective communication
possibility for all their customers was a priority.

She said the State was currently in a
knowledge economy or a digital world where the Company would work tirelessly to
give the public the best in telecommunication.

“The future is exciting with Vodafone. Ready?
We chose this theme because we are confident that we will be with you in the
future and contribute significantly to the government’s telecom industry”, she
said.

Ms Cuba stressed that telecom was changing 80
per cent of human endeavours and therefore Vodafone was partnering its sister
company Safaricom in Kenya to ensure that it enhanced digital and financial
inclusion in the country.

She said the Company believed in the potential
and capacity of Ghana to contribute to the development of Africa.

“I am more encouraged, I am the human that I
am and challenged to get bigger dreams for Vodafone. We will use our technology
to support our shareholders, customers and we will never give up”, she
said. 

Mrs Ursula Owusu Ekuful, Minister of
Communication making an address at the event said the Sector looked forward to
Vodafone offering their customers better services all the time, adding that Ghana
has no option than to promote leveraging of technological advancement to
promote the economy.

She emphasised that customers deserved
efficiency, reliability and satisfaction in delivery of services from telecom
Companies especially Vodafone.

Mrs Owusu Ekuful said the Sector would work
towards the formulation of policies that would promote competition among the
communication field including the telecom industries for customers to have
choices.

She commended Vodafone for their contribution
in promoting socio-economic development, adding: “I was shocked when I read
that Vodafone provides 1,117 direct employment and 520,000 indirect employment
to the citizenry”.

Mr John Agyekum Kufuor, Former President of
the Republic who also attended the event urged Vodafone not to change its
identity as a telecom company known for innovations.

“Unfortunately for you, you’ve set such a high
standard for yourself that you dare not depart from. You will rather be
expected to set much higher standards for yourself and I am a loyal customer”,
he said.

Mr Agyekum Kufuor also expressed his profound
gratitude to Vodafone Ghana for having honoured him at the event on helping the
brand attain 70 per cent of Ghana Telecom during his administration as the
President of the Republic in 2008 and for being a loyal customer to the
Company.

A number of Artistes performed at the event
includined Highlife Legend Nana Ampadu, Reggae and Dancehall Artiste Samini,
and Afropop Singer Adina. 

GNA

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