{"id":422097,"date":"2017-09-25T20:15:53","date_gmt":"2017-09-25T20:15:53","guid":{"rendered":"https:\/\/ghana-mma.com\/2017\/09\/25\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\/"},"modified":"2017-09-25T20:15:53","modified_gmt":"2017-09-25T20:15:53","slug":"ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2017\/09\/25\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\/","title":{"rendered":"SSNIT fights back: We have over 2,000 issues with $72m knotty software"},"content":{"rendered":"<p><\/p>\n<div>\n<p>The Social Security and National Insurance Trust (SSNIT) says the\u00a0issues to do with the $72 million software procured to automate its operations are far from over.<\/p>\n<p>SSNIT Director-General, Dr John Kojo Ofori Tenkorang said there are currently over 2,000 issues with the software that have been shared with the vendors.<\/p>\n<p>He told Evans Mensah on Joy FM\u2019s Top Story Monday, the two service providers, Perfect Business System and Silver Lake Consortium, have promised to rectify the issues.<\/p>\n<p><!-- \/1002554\/Myjoyonline.com_InArticle_300x250 --><\/p>\n<p>Related Article: Controversial $72m SSNIT software working despite earlier claim<\/p>\n<p>Dr Tenkorang likened the current state of the software to a vehicle that travels 30 miles an hour instead of the expected 160 miles an hour.<\/p>\n<p>He was reacting to findings from Joy News\u2019 investigations which revealed the SSNIT software is functioning contrary to initial claims.<\/p>\n<p><img decoding=\"async\" alt=\"\" src=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2017\/09\/1506370553_605_2247660182468_2044750752755.jpg\" style=\"border-style:solid; border-width:5px; height:349px; width:640px\" \/><\/p>\n<p>The investigations revealed that out of the total 14 modules of the Operating Business System (OBS), only one was found to be challenged.<\/p>\n<p>The findings by Joy News\u2019 Evans Mensah, Kwetey Nartey and host of Joy FM\u2019s Super Morning Show, Kojo Yankson contradicted the claim by SSNIT boss that the software was malfunctioning.<\/p>\n<p>Dr Tenkorang had earlier said the entire software was problematic despite the huge money spent to purchase it.<\/p>\n<p>Although he believes the software has brought some relief to the Trust, he said there are some outstanding issues that need to be addressed.<\/p>\n<p>He cited about nine modules which he said have issues that have been shared with the vendors for them to be worked on.<\/p>\n<p>Dr Tenkorang singled out the Benefit module, which he said has 52 issues and the Compliance module, which has 67 outstanding issues.<\/p>\n<p>He also said the Contribution module has 25 issues; Membership module has 4 issues and Business Intelligence module has 58 issues.<\/p>\n<p>The SSNIT boss read a letter from the software vendors dated July 26 which acknowledged the challenges with the system.<\/p>\n<p>\u201cAs discussed we will very much like to get a document from SSNIT cataloguing the challenges with the system [for it to be resolved] at no cost to SSNIT,\u201d he quoted the document.<\/p>\n<p>Dr Tenkorang observed the software provided the Trust is a \u201cfar cry from what we expected.\u201d<\/p>\n<\/div>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a style=\"display:none\" rel=\"follow\" href=\"http:\/\/megatheme.ir\/\" title=\"\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633\">\u0642\u0627\u0644\u0628 \u0648\u0631\u062f\u067e\u0631\u0633<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Social Security and National Insurance Trust (SSNIT) says the\u00a0issues to do with the $72 million software procured to automate its operations are far from over. SSNIT Director-General, Dr John Kojo Ofori Tenkorang said there are currently over 2,000 issues with the software that have been shared with the vendors. He told Evans Mensah on [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-422097","post","type-post","status-publish","format-standard","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SSNIT fights back: We have over 2,000 issues with $72m knotty software - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2017\/09\/25\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"SSNIT fights back: We have over 2,000 issues with $72m knotty software - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"The Social Security and National Insurance Trust (SSNIT) says the\u00a0issues to do with the $72 million software procured to automate its operations are far from over. SSNIT Director-General, Dr John Kojo Ofori Tenkorang said there are currently over 2,000 issues with the software that have been shared with the vendors. He told Evans Mensah on [&hellip;]\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/ghanamma.com\/wp-content\/uploads\/2017\/09\/1506370553_605_2247660182468_2044750752755.jpg\" \/>\n<meta name=\"twitter:creator\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:site\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"SSNIT fights back: We have over 2,000 issues with $72m knotty software\",\"datePublished\":\"2017-09-25T20:15:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/\"},\"wordCount\":366,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ghanamma.com\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/1506370553_605_2247660182468_2044750752755.jpg\",\"articleSection\":[\"Business\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/\",\"name\":\"SSNIT fights back: We have over 2,000 issues with $72m knotty software - Ghanamma.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ghanamma.com\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/1506370553_605_2247660182468_2044750752755.jpg\",\"datePublished\":\"2017-09-25T20:15:53+00:00\",\"author\":{\"@id\":\"\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/09\\\/25\\\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ghanamma.com\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/1506370553_605_2247660182468_2044750752755.jpg\",\"contentUrl\":\"https:\\\/\\\/ghanamma.com\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/1506370553_605_2247660182468_2044750752755.jpg\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/#website\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/\",\"name\":\"Ghanamma.com\",\"description\":\"News In Ghana - Latest Ghana News Headlines\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ghanamma.com\\\/2017\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"SSNIT fights back: We have over 2,000 issues with $72m knotty software - Ghanamma.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ghanamma.com\/2017\/09\/25\/ssnit-fights-back-we-have-over-2000-issues-with-72m-knotty-software\/","twitter_card":"summary_large_image","twitter_title":"SSNIT fights back: We have over 2,000 issues with $72m knotty software - Ghanamma.com","twitter_description":"The Social Security and National Insurance Trust (SSNIT) says the\u00a0issues to do with the $72 million software procured to automate its operations are far from over. 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