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With the innovation, NRB is not only developing products that make banking much easier for clients, but also expanding its horizon in deposits by raking in over GH\u00a21,000,000 (one million) deposits a day. <\/p>\n
The mobile phone banking has also reduced queues at their banking halls dramatically and management is considering despatching staff to communities within their catchment areas not only to solicit more clients, but to collect deposits, thereby enhancing their fortunes.<\/p>\n
\u201cThe mobile phone banking is a simple means of accessing all transactions with us. Now clients can do all their banking by using their mobile phone anywhere and anytime with no stress at all.\u00a0 All they need to do is to go to Google Play Store and download their Nwabiagya E- Passbook onto their mobile phones. It then allows clients to do all forms of banking businesses with the bank from all corners of the country, thus reducing the stress of travelling to the banking halls or visiting their ATM to do,\u201d the General Manager of NRB, Mr Samuel Nuamah-Dankwa, explained in an interview with the Daily Graphic.<\/p>\n
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With such an innovation, clients only have to download their accounts onto their mobile phones, and by the click of their phones they can transact all forms of\u00a0 banking businesses with their phones anywhere, at anytime.<\/p>\n
\u2018Me phone nie, me bank nie\u2019<\/strong><\/p>\n Dubbed \u2018Me phone nie, me bank nie\u2019, literally meaning this is my phone, this is my bank, the general manager said the innovation linked clients to their bank accounts for them to have access to their mobile wallets which enabled them to undertake all forms of banking businesses with NRB all day, at anywhere and at anytime, even on weekends, holidays and at odd hours.<\/p>\n The facility also makes it possible for clients to transfer monies from one account to another or cash from any mobile money accredited agent in the country.<\/p>\n He said\u00a0 it could also be used to\u00a0 deposit money from their bank account to their mobile money wallets, transfer money from their mobile money wallet to their accounts, and get notification on any business transactions they made, as well as getting access to three months of their statements.<\/p>\n Besides, they can, also through this means, have access to their money everywhere, and anytime by using the Nwabiagya E-Passbook on their mobile phones.<\/p>\n Why mobile wallet<\/strong> <\/p>\n On why the NRB mobile money application was introduced, Mr Nuamah-Dankwa noted that \u201call our clients have access to mobile phones; hence the introduction of the application that links their phones to their bank accounts to enhance business transactions.\u2019\u2019<\/p>\n \u2018\u2019When there is the need to withdraw money at any time or day, there is no need to travel to any of our branches. You just use the phone to penetrate your account and \u201c pull money\u201d from your account onto the mobile wallet.\u00a0 After that you just visit any mobile money merchant in your community to withdraw your money to undertake your business transactions,\u201d he added.<\/p>\n He said with the presence of mobile money in various communities now, it did not only become very easy for clients to be hooked onto the system to easily access their monies from their mobile phone wallets,\u00a0 but also saved time, resources and energy, while accelerating business transactions and reducing stress. <\/p>\n Easy banking<\/strong><\/p>\n Mr Nuamah-Dankwa christened the new system \u201c Easy banking.\u201d Throwing more light on the system, he said: \u201cWe have now realised that our clients mostly stress up when they travel from their homes, offices and shops to our various banking halls, just to withdraw or deposit money, so considering the vehicular traffic and other risks in the cities, we decided to make banking easily accessible to our clients, hence the introduction of the Nwabiagya Mobile Banking\u201d.<\/p>\n \u201cPeople do not have time nowadays, and with the introduction of mobile money, which has become very attractive, even to the ordinary Ghanaian, we\u00a0 took advantage to take banking to the doorstep of our clients to make it easier for them to operate their transactions,\u201d he noted.<\/p>\n Banking businesses<\/strong><\/p>\n Explaining further, the General Manager said: \u201c If you want to deposit money into your account, you just visit any mobile money merchant in your area, give the money to the person for it to be transferred onto your wallet on your phone, thus saving you time and resources of visiting any of our branches for the same purpose.\u201d<\/p>\n On the reaction of their clients after the introduction of the mobile money banking two months ago, Mr Nuamah-Dankwa said\u00a0 their clients had embraced their innovation so well, and had expressed their appreciation in diverse ways. The new innovation has become very catchy. That, according to him, is because even at odd hours and on weekends, holidays, and at night, clients can deposit or withdraw money for any purpose.<\/p>\n He said the NRB mobile phone banking started in March, and within a month, over 20,000, clients had been hooked onto the system, with the number swelling by the day.<\/p>\n Cashless system<\/strong><\/p>\n \u201cWith such an innovation, we are on the verge of making our clients embrace the cashless system which the Bank of Ghana has become so much enthused with. With this, we are not only adhering to Bank of Ghana\u2019s regulations, but also making business transactions for our clients become much more convenient, less risky, and business-oriented,\u201d he noted.<\/p>\n ATM and mobile banking<\/strong><\/p>\n He said\u00a0 the introduction of ATM late last year by NRB created much excitement among their clients.<\/p>\n Explaining, he said\u00a0 it enhanced the withdrawal of money at odd times, \u201cbut this mobile phone banking has become much more versatile.<\/p>\n \u201cThis is a complement to the ATM system. Our clients are highly appreciative, because they consider it as highly innovative and business-oriented. They need not hassle during the rush hours to do business. At their convenience they can do all forms of banking businesses, so it also promotes their businesses in diverse ways,\u201d he added.<\/p>\n New face of rural banking<\/strong><\/p>\n He said with the new system, NRB had been at the forefront of changing the face of rural banking by providing avenues for their staff to move to their operational areas to solicit more clients, devise means of encouraging\u00a0 them to do more deposits and other forms of banking transactions.<\/p>\n \u201cWhen many customers hook onto it, many of our staff member will not operate from the banking halls as they used to. We will change the face of banking by moving our staff to the communities to enrol\u00a0 for more customers onto our banking business for them to moblise deposits, among others,\u201d he disclosed.<\/p>\n He noted further that the new system was now becoming the order of the day \u201cso we have fully embraced it because many of the traditional banks are moving onto the electronic platform; hence, the need to be part of the new generation of\u00a0 such banks.\u201d <\/p>\n \u00a0Mr Nuamah-Dankwa said: \u201cWe need to move with technology; without it, we will be left behind, and that will not be feasible to our vision of becoming the best managed and leading rural bank in the provision of competitive and affordable financial services in the country.\u201d<\/p>\n \u201cWe are a rural bank, but we have totally embraced technology and running with it.\u00a0 We are the first rural bank to introduce the new product, so we are competing favourably with the traditional banks. It has become the order of the day, so we will not fold our arms while technology keeps on changing. We don\u2019t want our bank to be obsolete, because the repercussions will not be favourable for us.<\/p>\n \u201cVery soon, the notes will fade out, and electronic money will become the order of the day, so the earlier we move with the new system, the better for us,\u201d he noted.<\/p>\n
<\/p>\n \t\t\t\t\t\t\t\t\t\t\t\t\t With the innovation, NRB is not only developing products that make banking much easier for clients, but also expanding its horizon in deposits by raking in over GH\u00a21,000,000 (one million) deposits a day. The mobile phone banking has also reduced queues at their banking halls dramatically and management is considering despatching staff to communities within […]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-391428","post","type-post","status-publish","format-standard","category-business"],"yoast_head":"\n
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