Emirates Wins Best Customer Service Airline Awards

Emirates, a leading international airline, has won the Best Customer Service Airline award at the maiden edition of the National Aviation Awards held recently in Accra.

The airline’s cargo division, Emirates SkyCargo, was also named the Aviation Cargo Transporter of the Year.

The event, held at the Movenpick Ambassador Hotel, was organized by Xodus Communications, in partnership with the Ministries of Transport and Tourism, Ghana Tourist Board, Foreign Embassies and the West & Central African Division of International Air Transport Authority (IATA).

The award scheme, which is managed by a group of aviation specialists in the aviation industry in Ghana and West Africa, seeks to develop Ghana’s aviation industry by rewarding and recognising airline operators, service providers travel and tourism companies, insurance and supportive financial institutions, who have contributed to the success of air travel in Ghana.

With daily flights from Accra, Emirates has an extensive network of more than 150 destinations in 82 countries across six continents, with convenient connections through its hub in Dubai.

The company in recent times has won several awards including the Skytrax World’s Best Airline Award for the year 2016 and the Best International Airline at this year’s edition of the Balafon Award of Excellence.

Ghana Country Manager of Emirates, Hendrik Du Preez, in a statement released by Strategic Communications Africa on behalf of Emirates Ghana Limited, said, “We are delighted to have won this award, as it recognises our ongoing focus on providing our customers with the best possible service and products, both in the air and on the ground, coupled with value for money.

“We thank everyone involved in these awards for recognizing and bestowing this honour on us, as well as our customers for supporting us.”


Emirates, which is the world’s largest operator of A380s, serves some of the world’s most popular destinations which include New York, Los Angeles, London Heathrow, Madrid, Munich, Barcelona, Paris, Bangkok, Hong Kong, Beijing, Singapore, Sydney and Auckland.

BY Melvin Tarlue