The Ghana Interbank Payment and Settlement Systems (GhIPSS) has indicated that it will undertake a number of activities to encourage the payment of bills through the various electronic payment options.
According to GhIPSS, a number of electronic payment options, particularly the Automated Clearing House (ACH), which comes in the form of Direct Credit and Direct Debit payment options, would be used to drive the e-bills payment in the country.
Chief Executive Officer (CEO) of GhIPSS, Archie Hesse, in an interview, hinted that his outfit will be working with financial institutions and service providers to achieve this goal.
In view of this, GhIPSS last week organised a stakeholders’ forum on Direct Debit with support from Stanbic Bank during which there were frank discussions on how to improve patronage of the payment system.
Analysts say utility companies can use Direct Debit to receive payments electronically which should lead to significant increase in their collection rate.
Using the Direct Debit to receive payments, Mr. Hesse explained that it will also be cheaper, more convenient and allow for effective auditing and transparency for the companies.
He said this will be extremely useful, particularly when these companies complain about customers not paying regularly or defaulting.
While Direct Debit is available for the service providers, customers on their own can pay their bills using Direct Credit by asking their bankers to do so on their behalf.
Patronage for Direct Credit has been impressive but GhIPSS wants to encourage the public to also use this payment option to pay their bills.
Mr. Hesse explained that bank account holders can simply request their banks to pay their utility and other bills on their behalf through Direct Credit.
The GhIPSS Boss said in partnership with the financial institutions, there would be enough public awareness about these payment options for bills payment.
He said the cash-lite agenda was important and urged the public to embrace it wholeheartedly.
A business desk report