Our attention has been drawn to allegations that Tigo has under-declared revenue and also prevented Subah Info Solutions to connect and monitor revenue on behalf of the regulator, the NCA. We wish to state that these allegations are false, malicious and irresponsible. We were disappointed that the authors of these allegations did not check with Tigo before going public.
As part of Millicom which is listed on the Swedish Stock Exchange, we take such allegations on under declaration of revenue very seriously as it has adverse implications for our integrity, market value and corporate reputation.
For the record, in February 2013 the NCA commissioned a revenue assurance audit into our operations for the period January 1, 2008 to October June 30, 2011.
The conclusions of the revenue audit was that Tigo had paid the NCA a total of GHC7,778,812.01 in regulatory fees for the three-year period under audit representing 1% of its net revenue. The Auditors also concluded that Tigo applied the regulatory fee computations correctly, namely netting off the proper costs directly related to interconnect fees from our gross operating revenue and applying the obligatory one percent (1%) NCA levy to the resultant amount.
The Auditors also found that revenue recognition practices for advance billings, maintenance/software/service fees, and multi-month contracts were correct. Revenue analysis and recording of revenue by type, source, method of payment, and product line were also correct.
Tigo’s only liability resulted from the auditor’s re-calculations and the treatment of adjustments passed in our financials and reconciliations. However this was of no material significance and has since been settled in full to the NCA, (GH₵ 208,495 (approx. $90,000) in regulatory fees and $50,000 on International Incoming Traffic. This represents less than 5% of total fees paid to the NCA. At no point has Tigo evaded taxes or under declared revenues. We therefore take very strong exception to such generalized allegations being made in the media.
Again we wish to set the record straight on the erroneous impression created that Tigo is putting impediments in the way of Subah Info Solutions to connect and access our revenue data. This is absolutely false, Subah Info Solutions has since March 2014 had their server in Tigo’s Data Centre with access to all revenue information including sales and recharge report, interconnect and roaming data and other financial reconciliations.
We wish to emphasise that Tigo remains committed to good corporate citizenship with strong ethical values. We operate in full transparency and compliance with the industry regulator and the Government of Ghana. We have over the years honoured all our tax and regulatory fee obligations.
In 2014 alone, Tigo paid 107, 425,039 in taxes. This included the Communication Service Tax (CST), VAT, Withholding Tax, Import Duties and the one percent regulatory fees to the NCA.
Tigo was the first Mobile Network Operator to launch in Ghana in 1992 and we have since trained hundreds of thousands of Ghanaians for the telecom industry and other sectors. We offer direct employment to 450 Ghanaians and indirectly engage 400 others including dealers, retailers, vendors and suppliers.
We contribute significantly towards the development of the country by undertaking various Corporate Social Responsibility initiatives and remain one of the biggest sources of revenue for the media and entertainment industry.
About Tigo Ghana:
Tigo started operations in Ghana in 1991 and was the first Mobile Network Operator. It is part of Millicom which provides mobile, voice, data, cable television, broadband and financial services to over 56 million customers in thirteen emerging markets in Africa and Latin America.
Over the years Tigo Ghana has picked up several awards including ‘Product of the Year’ at the 2014 Ghana Telecom Awards. In 2013, Tigo won ‘Best Marketing Campaign of the Year ‘for Tigo Cash; ‘Best Mobile Money Service of the Year’ – Tigo Cash and ‘Best Use of Social Media’ at the Ghana Telecom Awards.
Head of Corporate Communications & CSR
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