Societe Generale Ghana introduces new service

Accra, March 16, GNA – Management of Societe Generale Ghana has introduced the Privilege Safe Deposit Box to meet the security needs of its clients.

The Deposit Box is a world class, safe and secure private place for customers to store their valuables or irreplaceable items.

Mrs Nathalie Douellou, Head of Products Development and Channel Distribution, speaking at the launch in Accra, said the Deposit Box offered customers the opportunity to keep precious items such as jewellery, gold and irreplaceable documents within the bank’s Head Office.

She said the safety Box could only be accessed through a three-step process, this involved a key, a card and a PIN and a biometric security access using only the client’s fingerprints.

‘Clients are assured of confidentiality and they are not obliged to disclose the content of their box to anyone, including staff of the bank,’ she said.   

She said in addition to this unprecedented level security, the content of each box was insured, in case of damage to the building.

Mrs Douellou said management of the bank believed that the Deposit Box would be indispensable to customers, who had an unfulfilled need to protect their valuables out of their homes.

Mr Clement Aryee, Head of Privilege Bank, Societe General Ghana, said in line with the bank’s privilege offer, there were additional ongoing projects which sought to enrich the value proposition of their clients.

‘Some of these include lifestyle packages with alliance partner, financial seminars and networking soirees,’ he said.

He said the Privilege Service Unit undertook proactive interaction and structured visits to clients to identify their banking needs as well as providing solution to their clients.

‘Clients also enjoy regular client calls, which aims at maintaining and deepening the existing relationship,’ he said.

Mr Francois Marchal, the Deputy Managing Director, Societe General Ghana, said the product was the latest addition to the bank’s range of services provided by the Privilege Banking Unit.

He said the fact that banking was meant to cater for the needs of all customers called for the introduction of the Deposit Box to meet the needs of the bank’s affluent clients.

He said the commitment to provide state-of-the-art products and services to those clients continued to grow as a larger, more discerning affluent class emerged.


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