Business News of Wednesday, 21 January 2015
Source: PCCA Ghana
GhanaWeb Ventures has officially joined the 2015 Ghana Petroleum Consumer Choice Awards (PCCA Ghana) to contribute their quota to improving service delivery and quality challenges in the downstream oil sector through OMC service stations.
According to the General Secretary of PCCA Ghana, Mr Abel Gbogbolu, “their coming on board means that GhanaWeb Ventures are officially the online media partner of the 2015 PCCA Ghana and the original carrier of all online information from us thereof. If you see it from us online, and it is not GhanaWeb, beware”.
The Ghana Petroleum Consumer Choice Awards aka the Filling Station Awards (FiSA) is a prime celebration, inspiring excellence in quality service delivery at OMC Service Stations in the petroleum downstream sector of Ghana.
The Ghana Petroleum Consumer Choice Awards is purely a customer service awards that recognizes OMC Service Stations and stakeholder participants of OMC Service Stations, for exhibiting unusual and lasting commitment in giving the customer the best oil product and/or service, with the best processes, in the best environment.
The 2015 PCCA Ghana night will see OMC Service Stations and stakeholders recognized through the following award categories;
Capacity Awards: Best OMC Stations – Human Service, Best OMC Stations – Brand/Advertisement, Best OMC Stations – IT & Physical Infrastructure, Best OMC Stations – Environmental Suitability/Friendliness & Best OMC – Fuel Economy Adviser.
Product Quality & Quantity Awards: Quality/Quantity Super/Petrol Award (Normal Unleaded), Quality/Quantity Argo/Diesel Award (Normal Unleaded), Improved Fuels – Super/Petrol (Gold, Silver, Bronze), Improved Fuels – Argo/Diesel (Gold, Silver, Bronze), Best Fuel Card Service (Gold, Silver, Bronze) & Best Lube Bay Award.
Individual Awards: Most Customer Focused OMC Stations (Overall Best), Pump attendant of the year (Top 20 for the year), Station Manager/Supervisor of the year (Top 20 for the year), Corporate Social Responsibility Award (OMC Level), PCCA Special Recognition Award (Lifetime/Special Recognition/Need Improvement Award) & PCCA State & Stakeholder Award (State or Private Strategic Programme/ Intervention for fuel quality & quantity improvement at OMC Stations).