MTN Ghanas Aggressive Data Investments Expands And Improves Service Delivery In 2014

MTN Ghana, the leader in voice and data service says many more Ghanaians on MTN’s network will continue to enjoy excellent data services during the New Year and beyond. This is because MTN understands the needs of its customers and has made substantial investments in its network to meet those needs.

According to the Mobile Data Market Trends released by the National Communications Authority (NCA), MTN Ghana leads the market with more than 51% market share, which translates to a subscriber base of almost eight million data customers.

The NCA data reflects MTN’s focus on leading the delivery of a bold new digital world in order to bringthe benefits of the digital revolution to customers. MTN Ghana’s data services deliver the performance, quality and reliability that the modern user needs in today’s digitized world.

Reflecting on MTN’s investments, the Corporate Services Executive of MTN Ghana, Cynthia Lumor said, “MTN Ghana is plugged into the objective to transform Ghana into a knowledge-based society and technology-driven economy. In alignment with that objective, MTN has over the years pursued a strategy of proactive, structured network investment to extend coverage and expand capacity. Having already spent approximately GHS 2 billion on infrastructure development, MTNmade GHs 311 worth of infrastructure investments in 2014, the total 2G sites at the end of 2014 is 2,361 and 1,201 3G sites across the country with speeds up to 21Mbps and 42Mbps (HSPA+). Besides, 1,850 existing sites were upgraded to take care of voice and data traffic.The company also has approximately 4,295 km of fiber-optic cablewhich links various cell sites to the company’s ultra-modern switch and data centers to provide the needed speed and capacity for data and voice services.

Mrs Lumor added, “Customers’needs are fast changing and what is remarkable is the rapid growth of data services in remote parts of the countryand how this is transforming lives in those communities. We continue to monitor customer trends, behavior and feedback to create, innovate and improve our services.”

In Azoribisi, a village in the Upper East Region where MTN recently commissioned a CHPS compound,members of the community were taken through how they couldaccess better healthcare through MTN’s 3G service available in the community.

Similarly, in a recent engagement with editors in the Upper West Region, MTN was commended by the media for the aggressive data rollout in the region. The journalists applauded MTN for providing technology that makes it easier for them to speedily transmit news reports to their media houses.

MTN continues to expand its coverage, influenced by knowledge gained from interactions with its customers. In Quarter four of 2014, the company opened its flagship data store at Osuin Accra to provide one-stop data shopping for customers.

MTN Ghana has expressed appreciation for the continued confidence of its customers and has made a commitment to further network investments in 2015.

About MTN Ghana
MTN Ghana is the market leader in the increasingly competitive mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay Monthly and Pay As You Go Services. The company has committed itself to delivering reliable and innovative services that provide value for subscribers in Ghana’s telecommunications market. MTN has continuously invested in expanding and modernizing its network since its entry into Ghana in 2006. Total investments from 2006 till date are about 1.9 billion Ghana cedis. MTN has the widest 2G coverage across the length and breadth of Ghana and the widest 3G coverage in 170 districts across the country. The company has also built three modern Switch and Data centres to deliver stable, reliable, efficient and robust Telecom and Data Services to customers.

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