MTN Ghana Notification On Challenges With *170# Mobile Money Channel


September 29, 2014, Accra, MTN Ghana wishes to inform its valued customers that speedy access to its Mobile Money Service is currently limited to My MTN menuand the Internet Channel.

Customers who typically access MTN Mobile Money services through *170# are therefore advised to use either My MTN menuon their phones or the Internet Channel at https//mobilemoney.mtn.com.gh.

MTN wishes to apologize to *170# channel usersfor intermittent delays they arecurrently experiencing with that channel.

While the MTN technical team works tirelessly to resolve the issue, affected customerswho haven’t already done so are encouraged to visit any MTN Branch or Store to activate their SIM Menu as this will enable them access Mobile Money serviceseasily..

MTN Ghana sincerely apologizes for the inconvenience.

About MTN Ghana
MTN Ghana is the market leader in the increasingly competitive mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay Monthly and Pay As You Go Services. The company has committed itself to delivering reliable and innovative services that provide value for subscribers in Ghana’s telecommunications market. MTN has continuously invested in expanding and modernizing its network since its entry into Ghana in 2006.

Total investments from 2006 till date are about 1.69 billion Ghana cedis. MTN has the widest 2G coverage across the length and breadth of Ghana and the widest 3G coverage in 170 districts across the country. The company has also built three modern Switch and Data centres to deliver stable, reliable, efficient and robust Telecom and Data Services to customers.

For further information, visit www.mtn.com.gh.

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