Vodafone Ghana Restores Service After Network Outage

Vodafone Ghana has restored services after a nationwide network outage, which affected its landline and mobile platforms.

Early Tuesday morning the company issued a statement apologising to all our customers nationwide for the challenges on the network. We have since identified the root cause of the outage and have resolved the issue.

Chief Executive Officer, Haris Broumidis, said the company had instituted a full scale investigation into the incident and will soon provide a detailed report to the regulator, the National Communications Authority, NCA.

‘We regret the inconvenience caused by the network outage experienced yesterday and we sincerely apologise to all our customers. Service is now restored and all our customers should be able to make and receive calls, send text messages and browse the internet’, he said.

Vodafone assures its customers that we remain committed to ensuring improved network quality.

For further information, please contact the Vodafone Ghana Press Information Line on 020 340 1313. You can also connect with Vodafone Ghana at: www.facebook.com/vodafoneghana.

About Vodafone

Vodafone Ghana is the most awarded telecoms company in Ghana, winning amongst others, Best Telecoms Brand for four successive years and CIMG ‘Marketing Oriented Company of the Year’ in 2013. We are a total communications solutions provider – mobile, fixed lines, internet, voice and data and provide unmatched service for fixed line and internet services. We are the leader and the first choice for all Ghanaians.

We are an operating company of Vodafone Group Plc, one of the world’s largest telecommunications companies providing a range of services, including voice, messaging, data and fixed communications. Vodafone has mobile operations in 27 countries and partners with mobile networks in 48 more and fixed broadband operations in 17 markets. As of 31 March 2014, Vodafone had 434 million mobile customers and nine million fixed broadband customers: For more information, please visit: www.vodafone.com

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