Our attention has been drawn to an article in the Daily Express and on news websites on the intentions of Telecom operators (including Tigo) to charge customers for use of social media.
We wish to clarify the following;
•Tigo Ghana has no intention to charge customers for use of social media platforms.
•Like we have currently, customers will only have to pay for the internet service that enables them to access the internet and all other social platforms there.
•Users of the Blackberry Q and Z series no longer have to pay for specific BB services because the BBM service has been made free by RIM (Manufacturers of Blackberry).
All they need to do is to subscribe to any of our data packages to enjoy their Blackberry service. Users of old Blackberry models however, will still have to subscribe to specific Blackberry packages because charges for BB services on older devices.
•Tigo customers with mobile devices running on Android, Apple IOS, Microsoft Windows or Blackberry are not charged special fees for APP downloads. Only relevant internet charges apply.
We wish to assure our customers that we are committed to providing the best quality of service at the most affordable rate in the Ghana.