MTN clarifies new charges

Telecom giant, MTN Ghana has confirmed to Citi Business News that it has rolled out a 30 day, 400 megabytes bundle product for heavy users of WhatsApp, Twitter and Facebook.

Some consumer groups have threatened to sue MTN and other telecom companies if they charge subscribers using social media services.

Speaking to Citi Business News the Chief Marketing Officer of MTN Ghana, Rahul De said “we have not heard from anyone but let me assure the subscribers, the consumers, MTN is not one company which is going to take extra money from anyone and we are out there to serve you”.

According to MTN Ghana, the 5 cedi social media bundle product follows demands by subscribers through consumer research.

Mr. Rahul De dismissed earlier reports that MTN was charging a 5 cedi standard rate for users of social media.

It is not true we are going to charge a flat rate of 5 Ghana cedis for any social media, social media is to be charged at the pay as you go rate, or if the person has bought a bundle then at the bundle prices”.

He further explained that “For heavy users we have introduced this unique bundle which allows you, not only to WhatsApp , you have twitter and Facebook as well, all three social media to be used for as little as five Ghana cedis for the whole of thirty days , no other charges are to be applied. There is a 400 Meg package behind it; if you exceed 400 Meg then you are paying the normal prices”.

He spoke to Citi business news at an award ceremony for three winners of the MTN “Go Rio” Bola Celebration promotion.

By:  Rabiu Alhassan/