MOTI & CAC Hold Workshop On Consumer Protection Policy

The Ministry of Trade and Industry (MOTI) in collaboration with the Consumer Advocacy Centre (CAC) has held a one day workshop to interact with stakeholders concerning a Draft Consumer Protection Policy (DCPP) seeking to protect them in Accra.

The development of the consumer protection policy was made an integral component of the Ghana Trade policy.

The goal of the consumer protection policy was to set a framework for establishing a legal, institutional, and infrastructure that enhances the welfare, health, safety and economic interest of consumer and also empowers them to assert their rights in the marketplace.

In recognition of the rapid evolution in the marketplace coupled within the reality that consumers are increasingly becoming exposed to all forms of danger on account of undesirable business practices and the proliferation of sub – standard goods and services in the country, the government acknowledges its duty to protect consumers from these unfair practices which adversely affect their health, safety and economic interests.

Speaking on behalf of the Minster for Trade and Industry, Hon. Haruna Iddrisu, Mr. William Kartey the research director (MOTI), indicated that the workshop organized was to develop Consumer Protection Policy for the country.

He added that the ministry plan to hold four of these stakeholder workshops throughout the country to ensure that all stakeholders are given the opportunity to make appropriate comments and inputs into the development of the document.

He said the ministry has developed this policy as part of government of Ghana efforts to empower, protect and enhance the welfare of consumers.

Mr. William Kartey said the consumer protection would assign roles to relevant bodies to ensure regular monitoring of all regulatory bodies. Funding required for the Authority and its regional offices would be incorporated under the Ministry’s budget.

He lamented that the Ministry would therefore develop a communication plan in addition to this policy document for an efficient education on consumer rights, obligation and measures to obtain redress where consumer rights are breached.

He assured that government would facilitate the establishment of the National Advertising Authority under the ministry to regulate the advertising industry, its standards and practices.

Mr. William Kartey noted, a consumer protection Law would be enacted to streamline operations of all the agencies involved in consumer protection.

“Government would also develop a competition policy and enact a competition Law to complement the consumer protection regime with competition rules to fashion out a fair, transport and competitive milieu in Ghana,” he said.

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