Desktop Support Engineer at Gold Fields Ghana Limited

Location: Greater Accra Region

Job Title: Desktop Support Engineer
Job Location: Tarkwa, Western Region
Department: Information Technology
Purpose of Job:
The Information Technology (IT) Department of Tarkwa Gold Mine is seeking to employ an experience, self-motivated and results-driven individual as a Desktop Support Engineer to provide front line support to users and backend servers.
Key Responsibilities:
  1. Provide on-site computer support and repair services to all business units
  2. Provide technical support in a standard operating environment (SOE), Client-server architecture based environment
  3. Provide mining application systems support
  4. Ensure End User computer security
  5. Support, monitor, test, and troubleshoot hardware and software problems pertaining to TCP/IP protocol based LAN
  6. Provide basic End User computer training as and when needed
  7. Identify, research, and resolve technical desktop computing problems
  8. Document, track, and monitor all problems to ensure a timely resolution
  9. Perform ad hoc duties or special projects related to area of responsibility
Qualification and Requirements
  1. A tertiary qualification in Computer Science or related field
  2. Relevant experience in PC troubleshooting, Networking, Communications and basics of Network Management
  3. Minimum of two (2) years work experience in a similar position
  4. A hands-on approach and willingness to work for long hours to obtain required results
  5. Well-developed oral and written communication skills as well as the ability to interact with people of diverse cultures and levels
  6. Strong analytical, interpersonal and organisational skills
  7. Have a good customer relation skills
  8. Have a clear knowledge of Microsoft operating system platforms
  9. Be medically fit for the position and environment
  10. Valid Ghanaian driver’s licence and proficiency in driving light vehicles

                                                                  If you are qualified for this position, Send your CV to [email protected] or click to apply