Head of Personal & Preferred Banking at Plato Consult Limited

A leader in the banking industry.

The Successful applicant shall formulate, align and execute the country’s strategic agenda for Personal and Preferred Banking with the purpose of maximizing growth, market share & profitability for the segments.

Role Specific Requirement:

• Ensure customer value proposition is implemented in compliance with external and internal regulations and policies
• Lead in the implementation of a systematic portfolio management approach to enhance capability and consistency in the sales management discipline
• Collaborate with product teams to develop product bundles, pricing and promotions to improve cross product holding ratio and portfolio growth
• Provide leadership in the overall country strategy, growth and profitability of Personal and Preferred Banking
• Ensure segment development and value proposition through branding, event and communication
• Define and manage customer retention strategies, including reactive retention and proactive retention programs
• Collaborate with various product, credit, operations and functional teams to improve customer service delivery

Minimum Qualification:

• Bachelor’s degree in banking and administration or any related field
• Master’s degree in finance /ACCA is a plus
• A minimum of 8 years experience in Consumer Banking and in a similar role
• 5 years experience in P&L ownership and risk management experience
• In depth understanding of key business drivers in the country with sound understanding of legal, political and economic situation or framework
• Persons Specific Requirment:
• Strong leadership and people management skills
• Outstanding communication and presentation skills
• Excellent ability to network and manage a matrix organizational structure
• Proven capabilities in growing businesses
• High integrity