Store Data Tech Expert at Plato Consult Limited

A Multinational Telecommunication industry

The successful applicant shall provide exceptional experience expected by customers and educate them on the products and devices available in the industry.The role reports to the Retail Store Manager.

• Develop and deliver regular training sessions to the shop team to ensure knowledge and understanding of basic technical issues
• Identify sales opportunities throughout the transaction and ask for the sale
• Engage customers positively to ensure customer satisfaction on the available products and services
• Demonstrate knowledge of products to gain customer confidence
• Enquire customer needs by listening attentively and asking fact finding questions to ensure each customer leaves the shop more knowledgeable about their product

• HND in business, marketing, retail or communications
• 1-3 years telecom industry experience
• Strong IT background in MS Office Suite

Persons Specific Requirements:

• Excellent communication skills
• Self-motivated and competitive
• Strong analytical skills
• Exceptional customer service skills