{"id":420914,"date":"2011-05-09T22:12:10","date_gmt":"2011-05-09T22:12:10","guid":{"rendered":"http:\/\/www.ghanamma.net\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/"},"modified":"2011-05-09T22:12:10","modified_gmt":"2011-05-09T22:12:10","slug":"arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/","title":{"rendered":"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy"},"content":{"rendered":"<div readability=\"53.8959537572\">\n<div readability=\"41.1735722284\">\n<div readability=\"12.6762141968\">\n<p>Under the auspices of the <strong><em>Millennium Development Authority<\/em><\/strong> (MiDA), applications are invited from suitably qualified person for the Rural Banks Computer Operations Centre, under the Ghana Rural Bank Computerization and Interconnectivity Project (GRBCIP).<em><br \/><\/em><\/p>\n<p><strong>This position holder will:-<\/strong><\/p>\n<ul>\n<li>Report to the <a href=\"http:\/\/joblistghana.com\/tag\/manager\" rel=\"tag\" title=\"Posts tagged with Manager\">Manager<\/a> in charge of the Help Desk and will be responsible for all help desk issues<\/li>\n<li>Receive IT Support request from end-users and System Administrators of RCBs, log the request, and liaise with the Technical support team to resolve issues<\/li>\n<li>Generate regular reports on all outstanding issues that need to be resolved<\/li>\n<li>Ensure end-users receive excellent IT customer service<\/li>\n<li>Provide feedback to users on issues logged with the helpdesk, etc<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<\/div>\n<div readability=\"7\">\n<p><strong>Required Skills or Experience<\/strong><\/p>\n<\/div>\n<div>\n<ul>\n<li>Minimum of a Diploma in Business Studies (Secretarial Option) or its equivalent<\/li>\n<li>At least 1 year post qualification experience in HELPDESK DUTIES preferably in a banking environment<\/li>\n<li>Familiarity with Temenos T24 Banking Software application is desirable. Men are encouraged to apply<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<\/div>\n<p>Applications, accompanies by detailed <a title=\"curriculum vitae\" href=\"http:\/\/joblistghana.com\">curriculum vitae<\/a>, photocopies of certificates, names and addresses of two (2) referees and contact telephone\/fax\/e-mail addresses should be forwarded to:-<\/p>\n<p><strong>THE HEAD<br \/>HUMAN CAPITAL &#038; ADMINISTRATION DEPT<br \/>ARB APEX BANK LIMITED<br \/>P. O. BOX GP 20321<br \/>ACCRA<br \/><\/strong><\/p>\n<p><em><strong><br \/>NOTE:<\/strong><\/em> <em>PLEASE NOTE THAT ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED. MEN ARE ENCOURAGED TO APPLY<\/em><\/p>\n<p>Closing 25th may, 2011<\/p>\n<p>Related Jobs:<\/p>\n<ol>\n<li><a href=\"http:\/\/joblistghana.com\/arb-apex-bank-vacancy-software-engineers.html\" rel=\"bookmark\" title=\"Permanent Link: ARB Apex Bank Vacancy: Software Engineers\">ARB Apex Bank Vacancy: Software Engineers<\/a><\/li>\n<li><a href=\"http:\/\/joblistghana.com\/arb-apex-bank-vacancy-for-business-manager.html\" rel=\"bookmark\" title=\"Permanent Link: ARB Apex Bank Vacancy for Business Manager\">ARB Apex Bank Vacancy for Business Manager<\/a><\/li>\n<li><a href=\"http:\/\/joblistghana.com\/arb-apex-bank-vacancy-system-engineers.html\" rel=\"bookmark\" title=\"Permanent Link: ARB Apex Bank Vacancy: System Engineers\">ARB Apex Bank Vacancy: System Engineers<\/a><\/li>\n<li><a href=\"http:\/\/joblistghana.com\/arb-apex-bank-ghana-recruits-inspectors.html\" rel=\"bookmark\" title=\"Permanent Link: ARB Apex Bank Ghana recruits Inspectors\">ARB Apex Bank Ghana recruits Inspectors<\/a><\/li>\n<\/ol>\n<p>Tagged as: <a href=\"http:\/\/joblistghana.com\/tag\/arb-apex-bank-ghana\" rel=\"tag nofollow\">ARB Apex Bank Ghana<\/a>, <a href=\"http:\/\/joblistghana.com\/tag\/millennium-development-authority-ghana\" rel=\"tag nofollow\">Millennium Development Authority Ghana<\/a><\/p>\n<\/div>\n<\/div>\n<\/p>\n<p>More:<br \/>\n<a target=\"_blank\" href=\"http:\/\/joblistghana.com\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy.html\" title=\"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy\" rel=\"noopener noreferrer\">ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p> Under the auspices of the Millennium Development Authority (MiDA), applications are invited from suitably qualified person for the Rural Banks Computer Operations Centre, under the Ghana Rural Bank Computerization and Interconnectivity Project (GRBCIP). This position holder will:- Report to the Manager in charge of the Help Desk and will be responsible for all help desk issues Receive IT Support request from end-users and System Administrators of RCBs, log the request, and liaise with the Technical support team to resolve issues Generate regular reports on all outstanding issues that need to be resolved Ensure end-users receive excellent IT customer service Provide feedback to users on issues logged with the helpdesk, etc \u00a0 Required Skills or Experience Minimum of a Diploma in Business Studies (Secretarial Option) or its equivalent At least 1 year post qualification experience in HELPDESK DUTIES preferably in a banking environment Familiarity with Temenos T24 Banking Software application is desirable. Men are encouraged to apply \u00a0 Applications, accompanies by detailed curriculum vitae , photocopies of certificates, names and addresses of two (2) referees and contact telephone\/fax\/e-mail addresses should be forwarded to:- THE HEAD HUMAN CAPITAL &#038; ADMINISTRATION DEPT ARB APEX BANK LIMITED P. <\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":{"0":"post-420914","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-local-news"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"Under the auspices of the Millennium Development Authority (MiDA), applications are invited from suitably qualified person for the Rural Banks Computer Operations Centre, under the Ghana Rural Bank Computerization and Interconnectivity Project (GRBCIP). This position holder will:- Report to the Manager in charge of the Help Desk and will be responsible for all help desk issues Receive IT Support request from end-users and System Administrators of RCBs, log the request, and liaise with the Technical support team to resolve issues Generate regular reports on all outstanding issues that need to be resolved Ensure end-users receive excellent IT customer service Provide feedback to users on issues logged with the helpdesk, etc \u00a0 Required Skills or Experience Minimum of a Diploma in Business Studies (Secretarial Option) or its equivalent At least 1 year post qualification experience in HELPDESK DUTIES preferably in a banking environment Familiarity with Temenos T24 Banking Software application is desirable. Men are encouraged to apply \u00a0 Applications, accompanies by detailed curriculum vitae , photocopies of certificates, names and addresses of two (2) referees and contact telephone\/fax\/e-mail addresses should be forwarded to:- THE HEAD HUMAN CAPITAL &amp; ADMINISTRATION DEPT ARB APEX BANK LIMITED P.\" \/>\n<meta name=\"twitter:creator\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:site\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy\",\"datePublished\":\"2011-05-09T22:12:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/\"},\"wordCount\":267,\"commentCount\":0,\"articleSection\":[\"Local News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/\",\"url\":\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/\",\"name\":\"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy - Ghanamma.com\",\"isPartOf\":{\"@id\":\"https:\/\/www.ghanamma.com\/2011\/#website\"},\"datePublished\":\"2011-05-09T22:12:10+00:00\",\"author\":{\"@id\":\"\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ghanamma.com\/2011\/#website\",\"url\":\"https:\/\/www.ghanamma.com\/2011\/\",\"name\":\"Ghanamma.com\",\"description\":\"News In Ghana - Latest Ghana News Headlines\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ghanamma.com\/2011\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy - Ghanamma.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ghanamma.com\/2011\/05\/09\/arb-apex-bank-ghana-helpdesk-support-executive-job-vacancy\/","twitter_card":"summary_large_image","twitter_title":"ARB Apex Bank Ghana: Helpdesk Support Executive Job vacancy - Ghanamma.com","twitter_description":"Under the auspices of the Millennium Development Authority (MiDA), applications are invited from suitably qualified person for the Rural Banks Computer Operations Centre, under the Ghana Rural Bank Computerization and Interconnectivity Project (GRBCIP). This position holder will:- Report to the Manager in charge of the Help Desk and will be responsible for all help desk issues Receive IT Support request from end-users and System Administrators of RCBs, log the request, and liaise with the Technical support team to resolve issues Generate regular reports on all outstanding issues that need to be resolved Ensure end-users receive excellent IT customer service Provide feedback to users on issues logged with the helpdesk, etc \u00a0 Required Skills or Experience Minimum of a Diploma in Business Studies (Secretarial Option) or its equivalent At least 1 year post qualification experience in HELPDESK DUTIES preferably in a banking environment Familiarity with Temenos T24 Banking Software application is desirable. 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