11:21 ET<\/span>
\n<\/span><\/p>\nThousands of Gmail users have been left with empty inboxes after their accounts were accidentally wiped clean.<\/p>\n
As well as missing e-mails, many reported that their contacts had also disappeared.<\/p>\n
Google, which operates Gmail, said that a small percentage of its users had been affected.<\/p>\n
Some accounts have already been restored, suggesting the data was not permanently deleted.<\/p>\n
In a statement, Google said: “This is affecting less than .08% of our Gmail user base, and we’ve already fixed the problem for some individuals.”<\/p>\n
The company said that engineers were working to restore service.<\/p>\n
Google does not release official figures for the number of Gmail accounts, however it is believed to be between 150 million and 200 million.<\/p>\n
That would mean that around 150,000 users were affected by the problem.<\/p>\n
Gmail outages on this scale are rare, according to Alex Chitu, whose blog Google Operating System, charts the company’s cloud computing initiatives.<\/p>\n
He told BBC News that although service was being restored, many users were angry about the way the outage had been handled.<\/p>\n
“Today’s issue shows that Gmail is far from perfect and Google should do a better job at communicating with users.<\/p>\n
“When you can’t access your message and your Google account is disabled, it’s nice to know why,” he said.<\/p>\n<\/p><\/div>\n<\/p>\n
Read More:
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