{"id":284290,"date":"2011-02-28T08:59:59","date_gmt":"2011-02-28T08:59:59","guid":{"rendered":"http:\/\/www.ghanamma.net\/2011\/02\/28\/financial-complaints-rise-by-15\/"},"modified":"2011-02-28T08:59:59","modified_gmt":"2011-02-28T08:59:59","slug":"financial-complaints-rise-by-15","status":"publish","type":"post","link":"https:\/\/www.ghanamma.com\/2011\/02\/28\/financial-complaints-rise-by-15\/","title":{"rendered":"Financial complaints rise by 15%"},"content":{"rendered":"<p><div readability=\"47.8494208494\">\n        \t\t  <span><br \/>\n    <span>28 February 2011<\/span><br \/>\n<span>Last updated at <\/span><span>03:59 ET<\/span><br \/>\n<\/span><\/p>\n<p>Complaints to the ombudsman about financial services rose by 15% in the second half of 2010 compared with the first half of the year. <\/p>\n<p>Lloyds Banking Group topped the complaints list, the ombudsman said, although it is the UK&#8217;s largest bank.<\/p>\n<p>The figures, which cover complaints about banks, insurance and investment firms, showed the ombudsman service had received 97,237 new queries.<\/p>\n<p>This list only covered those complaints which required mediation.<\/p>\n<p>Banks are also publishing data about all their complaints, and this covers customer gripes which were dealt with before any case went to the ombudsman.<\/p>\n<\/p><\/div>\n<\/p>\n<p>Link:<br \/>\n<a target=\"_blank\" href=\"http:\/\/www.bbc.co.uk\/go\/rss\/int\/news\/-\/news\/business-12595367\" title=\"Financial complaints rise by 15%\" rel=\"noopener noreferrer\">Financial complaints rise by 15%<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p> 28 February 2011 Last updated at 03:59 ET Complaints to the ombudsman about financial services rose by 15% in the second half of 2010 compared with the first half of the year. Lloyds Banking Group topped the complaints list, the ombudsman said, although it is the UK&#8217;s largest bank. The figures, which cover complaints about banks, insurance and investment firms, showed the ombudsman service had received 97,237 new queries. <\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-284290","post","type-post","status-publish","format-standard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Financial complaints rise by 15% - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2011\/02\/28\/financial-complaints-rise-by-15\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Financial complaints rise by 15% - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"28 February 2011 Last updated at 03:59 ET Complaints to the ombudsman about financial services rose by 15% in the second half of 2010 compared with the first half of the year. Lloyds Banking Group topped the complaints list, the ombudsman said, although it is the UK&#039;s largest bank. The figures, which cover complaints about banks, insurance and investment firms, showed the ombudsman service had received 97,237 new queries.\" \/>\n<meta name=\"twitter:creator\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:site\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Financial complaints rise by 15%\",\"datePublished\":\"2011-02-28T08:59:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/\"},\"wordCount\":107,\"commentCount\":0,\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/\",\"name\":\"Financial complaints rise by 15% - Ghanamma.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/#website\"},\"datePublished\":\"2011-02-28T08:59:59+00:00\",\"author\":{\"@id\":\"\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/02\\\/28\\\/financial-complaints-rise-by-15\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/#website\",\"url\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/\",\"name\":\"Ghanamma.com\",\"description\":\"News In Ghana - Latest Ghana News Headlines\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ghanamma.com\\\/2011\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Financial complaints rise by 15% - Ghanamma.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ghanamma.com\/2011\/02\/28\/financial-complaints-rise-by-15\/","twitter_card":"summary_large_image","twitter_title":"Financial complaints rise by 15% - Ghanamma.com","twitter_description":"28 February 2011 Last updated at 03:59 ET Complaints to the ombudsman about financial services rose by 15% in the second half of 2010 compared with the first half of the year. Lloyds Banking Group topped the complaints list, the ombudsman said, although it is the UK's largest bank. 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