company blogger Michael Stroh wrote<\/a>: “Has the update process gone perfectly? No\u2014but few large-scale software updates ever do, and the engineering team here was prepared.<\/p>\n“Of course, when it’s your phone that’s having a problem\u2014or you’re the one waiting\u2014it’s still aggravating.”<\/p>\n
The problem appears to have affected only Samsung handsets, in particular the Omnia 7 model.<\/p>\n
Bad connection<\/span><\/p>\nMicrosoft said that most of those affected had either a bad internet connection or too little storage on the computer that the update was being installed from.<\/p>\n
The company’s blog posting directs users to an online troubleshooting guide, as well as suggesting they visit its Windows Phone forum.<\/p>\n
Many of the postings on that site detailed users’ attempts to restore their phones.<\/p>\n
Lphilly79 wrote: “I disconnected the phone, removed the battery, and the phone booted up again into the original ROM (v7004).<\/p>\n
“No obvious changes were made and everything is seems ok, exactly the way is was before the upgrade attempt.”<\/p>\n
One member, called Eliuzhi, appeared to have had less luck: “Now my phone is bricked I can not do anything!”<\/p>\n
Microsoft has said that it will issue a new update as soon as it has identified how to fix the problem.<\/p>\n
The company is currently trying to grow its share of the lucrative smartphone market, having lost ground to Apple, Google and Blackberry.<\/p>\n
It recently announced a tie-up with Nokia that would see the handset manufacturer running Windows Phone on its smartphone devices.<\/p>\n<\/p><\/div>\n<\/p>\n
Here is the original post:
\nMicrosoft update failed 1 in 10<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" 24 February 2011 Last updated at 07:18 ET Microsoft has revealed that 1 in 10 users who tried to install a software update on their Windows mobile experienced problems. The company had previously said that only a “small number” of handsets were affected. <\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-280565","post","type-post","status-publish","format-standard"],"yoast_head":"\n
Microsoft update failed 1 in 10 - Ghanamma.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Microsoft update failed 1 in 10 - Ghanamma.com\" \/>\n<meta name=\"twitter:description\" content=\"24 February 2011 Last updated at 07:18 ET Microsoft has revealed that 1 in 10 users who tried to install a software update on their Windows mobile experienced problems. The company had previously said that only a "small number" of handsets were affected.\" \/>\n<meta name=\"twitter:creator\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:site\" content=\"@ghanamma\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Microsoft update failed 1 in 10\",\"datePublished\":\"2011-02-24T12:18:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/\"},\"wordCount\":332,\"commentCount\":0,\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/\",\"url\":\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/\",\"name\":\"Microsoft update failed 1 in 10 - Ghanamma.com\",\"isPartOf\":{\"@id\":\"https:\/\/www.ghanamma.com\/2011\/#website\"},\"datePublished\":\"2011-02-24T12:18:32+00:00\",\"author\":{\"@id\":\"\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ghanamma.com\/2011\/#website\",\"url\":\"https:\/\/www.ghanamma.com\/2011\/\",\"name\":\"Ghanamma.com\",\"description\":\"News In Ghana - Latest Ghana News Headlines\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ghanamma.com\/2011\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Microsoft update failed 1 in 10 - Ghanamma.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/","twitter_card":"summary_large_image","twitter_title":"Microsoft update failed 1 in 10 - Ghanamma.com","twitter_description":"24 February 2011 Last updated at 07:18 ET Microsoft has revealed that 1 in 10 users who tried to install a software update on their Windows mobile experienced problems. The company had previously said that only a \"small number\" of handsets were affected.","twitter_creator":"@ghanamma","twitter_site":"@ghanamma","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/#article","isPartOf":{"@id":"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/"},"author":{"name":"","@id":""},"headline":"Microsoft update failed 1 in 10","datePublished":"2011-02-24T12:18:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/"},"wordCount":332,"commentCount":0,"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/","url":"https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/","name":"Microsoft update failed 1 in 10 - Ghanamma.com","isPartOf":{"@id":"https:\/\/www.ghanamma.com\/2011\/#website"},"datePublished":"2011-02-24T12:18:32+00:00","author":{"@id":""},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ghanamma.com\/2011\/02\/24\/microsoft-update-failed-1-in-10\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.ghanamma.com\/2011\/#website","url":"https:\/\/www.ghanamma.com\/2011\/","name":"Ghanamma.com","description":"News In Ghana - Latest Ghana News Headlines","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ghanamma.com\/2011\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/posts\/280565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/comments?post=280565"}],"version-history":[{"count":0,"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/posts\/280565\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/media?parent=280565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/categories?post=280565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ghanamma.com\/2011\/wp-json\/wp\/v2\/tags?post=280565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}