![\"IOL](\"http:\/\/www.iol.co.za\/polopoly_fs\/iol-mcdonalds-1.1205240!\/image\/3518399917.jpg_gen\/derivatives\/box_300\/3518399917.jpg\" "\\"\\"")
<\/p>\n
AP<\/p>\n
A blind woman and her guide dog were reportedly chased out of a McDonalds restaurant in Pretoria on Christmas Day.<\/p>\n<\/div>\n
Related Stories<\/p>\n
The managing director of McDonalds South Africa has apologised to a blind woman who was chased out of one of the hamburger restaurants on Christmas Day because she had brought her guide dog inside.<\/p>\n
Greg Solomon told Sapa he would see to it that the woman, 33-year-old Sanet Gouws, would have the experience that she should have had in the first place.<\/p>\n
\u201cMcDonalds does allow guide dogs in our restaurants,\u201d Solomon said.<\/p>\n
\u201cWe regret this happened to the lady. On behalf of McDonalds I apologise sincerely to her.\u201d<\/p>\n
Die Burger newspaper reported on Wednesday that Gouws, her mother, Tienkels Gouws, and her sister, Susan Botes, had wanted to buy a milkshake at the fast food outlet in Mayville.<\/p>\n
Gouws was being guided by her two-year-old black Labrador, Grover.<\/p>\n
\u201cWe ordered and Grover went to one side of the restaurant and sat down,\u201d Gouws senior said.<\/p>\n
She told the newspaper one of the workers at the restaurant became \u201cfidgety\u201d about the dog and called another woman who was outside cleaning the floor.<\/p>\n
\u201cThe woman came inside and said it was against McDonalds policy to allow dogs in the restaurant,\u201d Gouws senior was quoted as saying.<\/p>\n
The more Gouws senior and Botes tried to explain that Grover was a guide dog, the less it appeared the woman wanted to listen. According to Botes they were told to drink their milkshakes outside.<\/p>\n
\u201cWe would have, but there wasn’t shade… outside,\u201d Botes said.<\/p>\n
Grover had been wearing his special harness and tag to confirm he was a guide dog.<\/p>\n
\u201cIt doesn’t help anymore to get angry. I just laugh about it,\u201d said Gouws junior, from Worcester in the Western Cape, who had been visiting her family for Christmas.<\/p>\n
\u201cDuring this busy period we have lots of customers in our restaurants but that doesn’t excuse what happened,\u201d Solomon said.<\/p>\n
\u201cWe treasure all our customers.\u201d – Sapa<\/p>\n<\/p>\n
More here:
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