Though the bankÃ¢â‚¬â„¢s accounts are yet to be audited, this impressive performance by the bank indicates that its five-year strategic plan (2009 Ã¢â‚¬â€œ2013), which isÃ‚Â centered on a well-focused management and highly motivated staff, has began the year on a good note.
Importantly, the bank also recorded an overwhelming growth in deposits as total deposits for last year exceeded 100 percent, as against GHÃ‚Â¢65.2 million in 2008.
The customer base of the bank also shot up.
Ammishaddai Owusu-Amoah, Managing Director (MD) of uniBank, told CITY & BUSINESS GUIDE in an exclusive interview that Ã¢â‚¬Å“the bankÃ¢â‚¬â„¢s performance in 2009 was excellent because of good planning and a potent strategy.Ã¢â‚¬Â
The Bank has a five-year strategic plan (2009 Ã¢â‚¬â€œ 2013), which is mainly driven by a well-focused management and a highly motivated staff.
Indeed, uniBank is the financial institution to watch and in SME-banking sector.
On whether the Corporate Initiative Ghana (CIG) Banking Awards had impacted positively on the bankÃ¢â‚¬â„¢s operations, the indefatigable MD noted that the awards, which honors the best performing banks based on customers-retail and corporate clients, had enhanced uniBankÃ¢â‚¬â„¢s service delivery to customers.
Ã¢â‚¬Å“Moreover, the publicity created by CIG is highly commendable as it created and enhanced brand awareness,Ã¢â‚¬Â he added.
With regard to branch expansion, Mr. Owusu-Amoah emphasized that the bank would concentrate on Small and Medium-scale Enterprises (SMEs) and would expand roll out an expansion strategy. Ã‚Â
Ã¢â‚¬Å“A national coverage is seen as a competitively and advantageous move; hence, our customers and potential ones would see the bank rolling out more branches in the second half of 2010 along these two potent lines,Ã¢â‚¬Â he said.
The bank also intends to open agencies and cash collection points across the country in line with its policy to get closer to its customers.
Mr. Owusu-Amoah pointed out that the branches would cover the Brong Ahafo Region, the Northern sector and the eastern corridors of the country. Ã‚Â
In addition, various technology-driven products would be introduced by the bank.
It has also resourced the E-Banking department and has started releasing various customer-friendly banking products, including uniAlert, uniMobile and the uniWeb.Ã‚Â Ã‚Â
For instance, any debit or credit transaction is registered on the customersÃ¢â‚¬â„¢ mobile phone in less than sixty seconds.
Other sector-specific products, including collateral management product for the fishing industry and post import financing for international trade customers, would be introduced.Ã‚Â Ã‚Â Ã‚Â Ã‚Â Ã‚Â
Presently, the bankÃ¢â‚¬â„¢s minimum Capital Adequacy Ratio requirement, which is 12.30 percent, exceeded the industry threshold of 10 percent.
By Charles Nixon Yeboah