The Lagos State Commissioner for Education, Mrs. Olayinka Oladunjoye, has said the state is living up to its mandate of becoming the model of excellence in the provision of education in Africa.
Oladunjoye said this on Wednesday in Yaba during the inauguration of the Front Office in Education District IV.
The development is coming following an exercise embarked upon by the Office of Transformation to make all education districts in the state embrace the Service Charter initiative as a way to further deliver on government’s social contract with the citizenry.
Oladunjoye said, “While Lagos is living up to its mandate of becoming the model of excellence in the provision of education in Africa, all stakeholders in the education family are urged to accept the service charter idea as a tool for the transformation of customers’ related services in the district.”
She expressed the hope that other education districts would soon introduce service charters across the state, stressing that the government would continue to support similar initiative that would bring positive changes into the public service.
The Director-General, OoT, Mr. Toba Otusanya, said the essence of the service charter was to promote professionalism in services rendered by all government’s Ministries, Departments and Agencies to its customers.
He said, “All hands must be on deck to ensure the realisation of the charter statements. We must work agreeably in order to live up to the charter commitment and the assurances to members of the public.”
The DG explained that the front desk officers would serve as vital links, connecting members of the public with information needed without stress.
The Permanent Secretary and Tutor-General of the District, Mr. Ayobami Obajimi, said the expectation in District IV was that citizens would always be satisfied after each visit to the district.
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