Samson Asaki Awingobit
Samson Asaki Awingobit, President of the Exporters and Importers Association of Ghana, has accused the Presidential Taskforce of unnecessarily harassing importers.
According to Mr Awingobit, some customs officers extort money from importers at the ports, as well as on the highways.
He disclosed this on Tuesday at Tema when the Customs Division of the Ghana Revenue Authority (GRA) organised a workshop for exporters and importers to problems relating to the clearing processes at the ports.
The workshop, which was attended by the Ghana Ports and Harbours Authority (GPHA), freight forwarders, Custom brokers (clearing agents) shippers and other stakeholders, was also aimed at creating a platform to share information and educate importers and exporters on general customs operations.
John Vianng Kuudumnuru, Sector Commander of Customs Division of GRA, Tema, in an address, said GRA was focusing on customer care services and stakeholder engagements to enhance compliance and facilitate trade and clearance.
In November 2013, he said the GRA launched its Client Charter while the Stakeholder Engagement Strategy Plan was also outdoored on April 9th 2014 to guide and strengthen the customer care drive.
Noting that the principles and guidelines being pursued included inclusivity, partiality, objectivity, responsiveness, openness, trust, transparency and respect, he said members of his group would continue to collaborate with stakeholders to reduce bottlenecks in the clearance system.
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