ANGRY DOCTOR WALKS AWAY … From Patients
FOR WHAT he claimed was a provocation, a medical doctor at the Upper East Regional Referral Hospital in Bolgatanga on Wednesday evening abandoned his clients to their fate, when he walked away alleging one of them had provoked him beyond control.
It all started when a patient entered the Consulting Room 7 to see the doctor on duty, whose name was only given as Dr. Adeb, after he had been directed from the old theater to the Out-Patient Department for a date for review.
Narrating his ordeal, the client said upon telling the doctor what he was in for, the doctor asked him to go and join the queue before he would attend to him.
Unhappy with the doctor’s directive, the client, whose name was not known, again explained that he only wanted to get the confirmation of the date for his review, but the doctor would not accept his explanation, except to ask him to leave his office.
Realizing that he was not getting the doctor’s attention, the client came out for a while and went in again to offer the same explanation. This time, Dr. Adeb got angry and allegedly shouted at the client to either leave his office or he (the doctor) would go out.
With the patient’s temper rising at this point, he also refused to bow to the doctor’s order and remained in the consulting room. The continuous stay of the patient angered Dr. Adeb who picked his bag and left the over 20 waiting patients to their fate.
As he walked out, a health aide followed him, and begging him to come back because the ‘unruly’ patient had left, but the doctor refused and walked away.
This reporter, who had also taken his 2-year-old daughter to the hospital and was in the queue to see the same doctor, followed him to the old theater where he told staff that ‘whilst I was consulting, a patient walked in and was disturbing me. When I asked him to leave, he refused so I also left’.
This reporter then informed the doctor that the client had left and pleaded with him to come and attend to those of them who were still in the queue, but the doctor said: ‘were you all not there when he was disturbing me? Why didn’t you advise him to stop?
When this reporter told him he was not being fair to his clients, the doctor said the system should be blamed and not him, because he claimed he had been working from morning to evening without getting any doctor to relieve him and that he was exhausted as well.
He finally walked toward the maternity ward where he had no business and said he would only return in 20 minutes time after his anger had subsided. True to his words he left, which compelled all the waiting patients to desert the hospital, including this reporter, who took his daughter to Afrikids Medical Centre.
Reliable information from the hospital indicated that Dr. Adeb is a quick-tempered person who had done similar things on a couple of occasions, all in the name of mere provocations. Though when this reporter called the Administrator, Mr. George Tampuri on phone and informed him about the incident, he described the situation as unfortunate and apologized and promised to take the matter up the next day.
Information available has it that management has rather warned staff not to reveal the name of the doctor, neither should any of them speak to journalists. For some time now, the Regional Referral Hospital has gained notoriety for its poor staff attitude.
Notwithstanding the appalling attitude of some few satff, Doctors like Dr. Abora, Dr. Freeman and Dr. Baffoe have proven to be up to the task and very professional. They are said to have responded to patients’ needs promptly and show love and care to their clients at all times.
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