Airtel is CIMG Telecoms Company of the Year
Airtel Ghana has been adjudged the Telecoms Company of the Year – 2012 by the Chartered Institute of Marketing Ghana (CIMG) at its awards ceremony held at the weekend.
The citation which accompanied the plaque read: “You were established barely three years ago but within this period you have shown resilience and resourcefulness through your continuous innovation in the areas of excellent customer service, managing marketing effectiveness, managing and developing marketing people and your Corporate Social Responsibility (CSR) initiatives”.
“From a humble beginning, you have become a force to contend with in the industry. Your name continues to be associated with all the nicknames in the telecos industry, notably “Obolobo” and “Frndz.”
Commenting on the awards, the Managing Director of Airtel Ghana, Mr Philip Sowah, who was accompanied by his team to pick up the award said, “This is fantastic news, great job team.”
“We are focused on remaining very competitive in the area of customer care and providing products and services that address the different needs of our various customers and make their experience on the network even better. This award is testament that the strategies we have put in place are paying off”, he said.
“We will continue to remain focused in enhancing our products and services to address our customers’ needs, who expect more and in fact, deserve more from their communications services provider.”
The Head of Corporate Communications at Airtel Ghana, Mr Donald Gwira noted that the recognition as the telecoms company of the year served as a motivation for Airtel to do more for its customers and the communities across the country.
We are humbled by this recognition and thrilled that customers are identifying with the brand and are endorsing our offers. “We will continue to invest in the network, listen to our customers whose feedback spurs us on to do better.” he added.