Bartender role is timeless – Tetteh

By Hannah Awadzi, GNA

Accra, Aug. 26, GNA
– Mr Daniel Raynold Tetteh, President of the Ghana Bartenders Association, has
called for training packages for bartenders, saying “bartender role is
timeless.”

He said
unfortunately, with all the commitments made by both the sector Ministry, Ghana
Tourism Authority, Ghana Tourism Federation (GHATOF), none of the training
packages has had any content for bartending, apart from generic hygiene
training programs.

Mr Tetteh, at the
inauguration of the Bartenders Association of Ghana, said it is rather the
beverage companies such as GGBL/Diageo that has been running occasional
workshops for bartenders in the mixing of their brands.

Bartenders mix and
serve beverages and drinks. They are usually employed by restaurants, hotels,
bars, taverns, banquet halls and other hospitality establishments.

Bartending,
simplified, means helping customers with the menu selection, taking their
orders and serving food & beverages in a welcoming, courteous and efficient
way to attain the utmost level of guest satisfaction.

It also includes
mixing and garnishing beverages, keeping the bar well-stocked and organized,
and maintaining cleanliness of the bar area.

Mr Tetteh said the
Association would engage itself in developing professional bartending in Ghana
through knowledge, innovation, service and skills transfer both locally and
internationally.

“We will offer
professionals with good training, education, workshops and sensitisation
programmes for bartenders or aspiring bartenders,” he said.

“Bartending is an
art, a science, and a skill. It transcends flair, customer service, bar
management, nutrition and food science, dietetics, bromatology, and sensory
perception. I believe this is not a job that should be reserved for dropouts,”
he added.

The Bartenders
Association of Ghana (BTAGH) was founded in 2014 as a non-governmental
organisation for Bar Staff, Baristas, Sommeliers, Connoisseurs, and
Enthusiasts, with a mission to take leadership of workforce development in
professional bartending in Ghana through knowledge, innovation, service and
skills transfer both locally and internationally, career progression pathways
via lifelong learning, networking within the wider hospitality and tourism
industry and to promote regional cultural drinking customs at competitive
gastronomic events.

BTAGH is working to
become a member of the International Bartenders Association (IBA) with the goal
of giving Ghana International representation in the Global Bartending Community

Mr Jean Lukaz, an
expert trainer and Honourary Executive Secretary of bartenders, said bartenders
play a vital role in the hospitality industry in Ghana, ‘aside from their
services to customers; they engage and entertain customers with their art.’

He said most of
bartenders in kiosks were ladies and they sell a lot and earn a lot of tips but
it all come at a cost- “they are prone to being touched and groped by drunk
customers both new and regulars…and their partners understand that it is part
of the bartending service culture, not an offence.”

He said bartending
investigates recipes, explores old recipes, invents new recipes, introduces new
tools, ingredients, and methods to demonstrate the scientific nature of the
profession.

Mr Daniel
Osei-Bonsu, Executive Director of the Ghana Tourism Authority, commended the
inauguration of the Association, and called for professionalism in their
service delivery.

Mr David Nana Anim,
President of the Ghana Tourism Federation (GHATOF), also commended the
Association saying it has become the 25th member of the federation.

The Ghana Tourism
Federation is an umbrella body for associations in the hospitality industry.

GNA

About ghanamma

Leave a Reply